Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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Samsung SM-W620NZKBILO, SM-W627NZKBDBT, SM-W620NZKBDBT, SM-W620NZKBXEF, SM-W620NZKBITV manual Appendix, Troubleshooting

SM-W620NZKBILO, SM-W627NZKAKSA, SM-W620NZKBDBT, SM-W627NZKBPHE, SM-W627NZKBDBT specifications

The Samsung SM-W620NZKAXXV, also known as the Galaxy Book Go 5G, represents a significant advancement in Samsung's quest to offer versatile, high-performance computing solutions, particularly for mobile users who demand connectivity, efficiency, and portability. This innovative device incorporates Qualcomm Snapdragon technology, setting it apart from traditional laptops and enabling seamless performance for both work and leisure.

A standout feature of the SM-W620NZKAXXV is its 5G connectivity. With the inclusion of 5G capabilities, users can enjoy incredibly fast internet speeds and lower latency, making it ideal for streaming, video conferencing, and gaming on the go. This level of connectivity allows for a more productive experience, as users can download and upload large files swiftly without the constraints of Wi-Fi networks.

The Galaxy Book Go 5G sports a sleek and lightweight design. Weighing approximately 1.38 kg, it is highly portable, making it an excellent choice for students, professionals, and anyone who frequents travel. The durable build quality does not compromise its aesthetics, showcasing a modern finish that complements its utility.

Display-wise, the device features a vibrant 14-inch full HD screen with a resolution of 1920 x 1080 pixels. This ensures sharp images and an immersive viewing experience whether you're working on documents or enjoying multimedia content. The anti-glare technology further enhances usability in various lighting conditions, making it easier to work both indoors and outdoors.

Performance is powered by the robust Snapdragon 8cx Gen 2 platform, providing impressive speed and efficiency. Coupled with ample RAM options, the Galaxy Book Go 5G comfortably handles multitasking, allowing users to run applications simultaneously without noticeable lag.

Battery life is another significant highlight, with the device offering up to 18 hours of use on a single charge. This remarkable endurance means you can carry on with your tasks or entertainment throughout the day without needing to worry about frequent recharging.

Moreover, the built-in Microsoft applications and Windows 11 OS provide a user-friendly interface and access to a broad range of software, ensuring that productivity is maintained without sacrificing performance.

In summary, the Samsung SM-W620NZKAXXV is an ideal choice for those seeking a powerful, portable device that leverages cutting-edge technology. With its 5G connectivity, lightweight design, high-quality display, and long-lasting battery, it stands out as a premium option for professionals and casual users alike, redefining mobile computing in the modern era.