Appendix

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

The touchscreen does not turn on when you open the Keyboard Cover

Ensure that your device connects to the Keyboard Cover, and the device is in correct position using the stand of the Keyboard Cover. Refer to Keyboard Cover for more information.

A small gap appears around the outside of the device case

This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.

Over time, friction between parts may cause this gap to expand slightly.

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