Troubleshooting

Sound echoes during a call

Adjust the volume by pressing the Volume button or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

Ensure that you are not blocking the device’s internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.

When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Recharge or replace the battery.

The battery does not charge properly (For Samsung-approved chargers)

Ensure that the charger is connected properly.

If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.

The batteries in some devices are not user-replaceable. To have the battery replaced, visit a Samsung Service Centre.

The battery depletes faster than when first purchased

When you expose the battery to very cold or very hot temperatures, the useful charge may be reduced.

Battery consumption increases when you use messaging features or some applications, such as games or the Internet.

The battery is consumable and the useful charge will get shorter over time.

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Samsung SM2G310HZWNVIA, SM2G310HZANDBT, SM-G310HZWNVIA, SM-G310HZWNTCL, SM2G310HZWNDBT manual Sound echoes during a call

SM-G310HZANATO, SM-G310HZWNDBT, SM-G310HZANDBT, SM-G310HZWNVIT, SM-G310HZANNEE specifications

The Samsung SM-G310HZANSEB and SM-G310HZWNSEB are sleek and stylish smartphones that embody the quality and innovation typical of the Samsung brand. These models are part of the Samsung Galaxy family, designed to meet the needs of users looking for reliable performance, attractive design, and efficient functionality.

One of the standout features of the Samsung SM-G310H series is its vibrant display. With a 4.5-inch capacitive touchscreen, users can enjoy a bright and colorful visual experience whether they’re browsing the web, watching videos, or playing games. The screen resolution ensures clear images and sharp text, enhancing usability for daily tasks.

Performance-wise, the SM-G310H series is powered by a quad-core processor that provides smooth multitasking capabilities. This ensures that users can run applications seamlessly without lag. The device supports 1GB of RAM, allowing for effective app management and smooth performance, even when multiple applications are open.

In terms of storage, the Samsung SM-G310H models come with 8GB of internal storage, which can be expanded via a microSD card slot. This flexibility allows users to store their essential applications, multimedia files, and documents without worrying about running out of space.

The SM-G310H series also features a capable 5-megapixel rear camera, providing users with the ability to capture high-quality images and videos. The camera includes LED flash functionality, ensuring good performance even in low-light conditions. Additionally, there is a VGA front camera for selfies and video calls.

Connectivity options are abundant, as these models support 3G connectivity, Wi-Fi, Bluetooth, and GPS. This allows users to stay connected to their social networks and access navigation tools easily. The inclusion of Dual-SIM capability is particularly appealing for users needing separate personal and business lines.

The Samsung SM-G310H series runs on Android, offering a user-friendly interface and access to a plethora of applications through the Google Play Store. The operating system ensures frequent updates, enhancing security and performance.

Overall, the Samsung SM-G310HZANSEB and SM-G310HZWNSEB are excellent choices for users seeking a balanced and efficient smartphone experience. Their combination of attractive design, reliable performance, and practical features makes them a compelling option in the competitive smartphone market.