Your device is hot to the touch

Troubleshooting

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it with a battery that is fully charged.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an application that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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SM-G310HZANATO, SM-G310HZWNDBT, SM-G310HZANDBT, SM-G310HZWNVIT, SM-G310HZANNEE specifications

The Samsung SM-G310HZANSEB and SM-G310HZWNSEB are sleek and stylish smartphones that embody the quality and innovation typical of the Samsung brand. These models are part of the Samsung Galaxy family, designed to meet the needs of users looking for reliable performance, attractive design, and efficient functionality.

One of the standout features of the Samsung SM-G310H series is its vibrant display. With a 4.5-inch capacitive touchscreen, users can enjoy a bright and colorful visual experience whether they’re browsing the web, watching videos, or playing games. The screen resolution ensures clear images and sharp text, enhancing usability for daily tasks.

Performance-wise, the SM-G310H series is powered by a quad-core processor that provides smooth multitasking capabilities. This ensures that users can run applications seamlessly without lag. The device supports 1GB of RAM, allowing for effective app management and smooth performance, even when multiple applications are open.

In terms of storage, the Samsung SM-G310H models come with 8GB of internal storage, which can be expanded via a microSD card slot. This flexibility allows users to store their essential applications, multimedia files, and documents without worrying about running out of space.

The SM-G310H series also features a capable 5-megapixel rear camera, providing users with the ability to capture high-quality images and videos. The camera includes LED flash functionality, ensuring good performance even in low-light conditions. Additionally, there is a VGA front camera for selfies and video calls.

Connectivity options are abundant, as these models support 3G connectivity, Wi-Fi, Bluetooth, and GPS. This allows users to stay connected to their social networks and access navigation tools easily. The inclusion of Dual-SIM capability is particularly appealing for users needing separate personal and business lines.

The Samsung SM-G310H series runs on Android, offering a user-friendly interface and access to a plethora of applications through the Google Play Store. The operating system ensures frequent updates, enhancing security and performance.

Overall, the Samsung SM-G310HZANSEB and SM-G310HZWNSEB are excellent choices for users seeking a balanced and efficient smartphone experience. Their combination of attractive design, reliable performance, and practical features makes them a compelling option in the competitive smartphone market.