troubleshooting
Playback
Message | Icon | Informs that... | Action | |
Total file size is over | - | Total file size that can be | • Combined files must be less than | |
1.8GB. | combined is limited to 1.8GB. | 1.8GB. | ||
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Select 2 files for |
| You can not combine more | • It is possible to combine only | |
- | than 2 different videos into | |||
combine. | 2 different videos into one. | |||
| one. | |||
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| Some problems occurred | • Format storage media using menus | |
Read Error | - | during reading data from | after backing up important files to PC | |
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| storage media. | or another storage device. | |
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| • Format the storage media using | |
Corrupted file | - | This file can not be read. | menus after back up important files to | |
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| a PC or another storage device. | |
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When there is condensation, put aside for a while before using
•What is condensation?
Condensation occurs when a camcorder is moved to a place where the temperature differs significantly from the previous place. In other words, the water vapour in the air turns into dew because of the temperature difference, and it condensates like dew on the external or internal lenses of the camcorder and on the reflection lens. When this happens, you temporarily may not use the record or play functions of the camcorder. Also, it may cause a malfunction or damage to the camcorder when using the device with the power on while there is condensation.
•What can I do?
Turn the power off and detach the battery pack, and leave it in a dry area for 1~2 hours before using it.
•When does condensation occur?
When the device is relocated to a place with a higher temperature than the previous location, or when using it in a hot area suddenly.
-When recording outdoors in cold weather during the winter and then using it in indoors.
-When recording outdoors in hot weather after being indoors or inside a car where the air conditioner was running.
Note before sending your camcorder for repair.
•If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.
•Depending on the problem, the current hard disk may need to be initialised or replaced and the data will be deleted. Be sure to back up the data on the hard disk or other storage media before sending your camcorder for repair. Samsung cannot guarantee any loss of your data.
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