PROBLEM

SOLUTION

 

 

No JPEG file is transferred via FTP/

y Verify the settings in the following sequence:

SMTP on occurrence of intelligent

A. NTP must be properly configured.

video analysis event of camera

B. The <Intelligent Video Analysis> should be set to <Enable>.

even when the <Intelligent Video

C. Alarm Video Transmission must be enabled.

Analysis> is set to <Enable>.

D. Check for scheduling conflict.

 

 

 

Can <Set Rules> be configured

y Yes, it can be. You can set rules for events despite of the intelligent video

even when the <Intelligent Video

Analysis> is set to <Disable>?

analysis setting.

 

 

 

No signal is found at the Alarm

 

Output port even when an

y Check alarm output port settings.

intelligent video analysis event is

generated.

 

Cannot record into the SD memory

y Check if the memory card is defective.

card.

y Check if the write protection tab of the memory card is set to “LOCK”.

 

 

SD memory indicator does not

y Check if the memory card is defective.

turn on even when the SD memory

y Check if the <SD Card Record> is checked in <Setup> - <Event> -

card is inserted.

<Alarm image> menu.

 

 

 

y Check if the memory card is inserted in the proper direction. Operation

SD memory card is inserted but

of memory card that is formatted by other devices is not guaranteed

the camera does not operate

with this camera unit

properly.

y Format the memory card again in <Setup> - <Event> - <Record

 

setup> menu.

 

 

Cannot format the SD memory

y Check if the write protection tab of the memory card is set to "LOCK".

card.

 

APPENDIX

English _87

Page 87
Image 87
Samsung SNC-B2335P Verify the settings in the following sequence, NTP must be properly configured, Analysis setting, Card