Problem

 

Action

No sound is output

- Click the Voice icon in the video playback page, or check if the voice is

turned On in your smart phone app.

from the video.

- Depending on the policy of the Internet service provider, the sound output

 

may not be supported. (in either 3G UDP or Relay mode)

 

- You must create a new camera password.

I forgot my Camera

- Press and hold the reset button in the rear of the product for at least

5 seconds to reset to the factory default.

password.

- After the factory reset, access the camera and set the Camera password

 

again.

 

I want to change my

- After logging in, click <

> icon and move to the “Account” page, select

password and/or

email address.

an item (password and/or email address) and make changes as necessary.

 

 

Camera will be

- Check the UPnP setting of the router.

connected in a relay

- Maintain the network upload speed at 500Kbps or higher.

mode.

 

 

Samsung Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Samsung Techwin’s devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

36 · English

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Samsung SNH-1011ND user manual 36 · English
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SNH-1011ND, SNH-1011N specifications

The Samsung SNH-1011N, also known as the Samsung SmartCam, is a state-of-the-art security camera designed for home and business surveillance. Its compact design is complemented by an array of advanced features, making it an ideal choice for those seeking peace of mind through modern technology.

One of the standout features of the Samsung SmartCam is its high-definition video recording capability. With a resolution of 720p, it delivers crisp and clear video footage, allowing users to see details distinctly. This is further enhanced by the camera's wide-angle lens, which offers a 130-degree field of view, ensuring comprehensive coverage of any room or outdoor area.

The SmartCam also supports night vision, thanks to its infrared capabilities. This means that even in low-light conditions, the camera can capture clear images, providing 24/7 monitoring. The integrated microphone and speaker enable two-way audio communication, allowing users to listen and speak through the camera, making it an excellent tool for interacting with family members or pets remotely.

Connectivity is another significant feature of the SNH-1011N. It employs Wi-Fi technology, enabling users to access live video feeds from their smartphones, tablets, or computers. This flexibility allows for easy monitoring from anywhere, reinforcing the concept of home security in a modern, mobile world. The SmartCam is compatible with both iOS and Android devices, and the associated app provides a user-friendly interface for managing camera settings and viewing video footage.

In terms of storage, the Samsung SmartCam offers both local and cloud options. Users can save recorded videos onto a microSD card, which supports storage capacity for expanded recording needs. The cloud storage option further enhances accessibility, allowing users to retrieve footage remotely, ensuring that important events are not inadvertently lost.

The SmartCam also includes motion detection technology. Users can set up specific alerts that notify them via their connected devices whenever movement is detected, adding an extra layer of security. The user experiences include customizable settings, allowing them to tailor their surveillance needs according to specific requirements.

In summary, the Samsung SNH-1011N SmartCam is an advanced surveillance solution that combines high-definition video, two-way audio, and smart connectivity. Its night vision, motion detection, and storage options make it a versatile choice for anyone looking to enhance their security protocols.
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