troubleshooting

PROBLEM

 

CHECK

 

 

 

 

 

Washing machine

-

Is the water tap opened?

won’t work

-

Is the washer plugged in?

 

 

 

- Is the power cut off?

 

 

 

- Is there enough water?

Water dose not drain

-

Is the drain hose down?(No pump)

 

 

 

- Is the drain hose frozen?

 

 

 

- Is the drain hose clogged?

 

 

 

-

If the water dose not drain in 15 minutes, a buzzer will sound, and the

 

 

 

 

remaining time indicator will show “5E”.

Water is not supplied

-

Is the water tap opened?

 

 

 

- Is the water cut off?

 

 

 

 

 

 

- Is the water supply hose or hose connection clogged?

 

 

 

 

 

 

- Is the water tap frozen?

 

 

 

-

If the water supply is not finished in 1 hour or there is no change in the water

 

 

 

 

level 4 minutes after the water supply has started, the buzzer rings and “4E”

 

 

 

 

is displayed on the remaining time indicator.

Spinning does not

- Is the laundry spread out evenly in the washer?

work

-

In the washer set on a sturdy flat surface?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Water is overflowed

-

Restart after spinning.

-If the error sign still indicates, call agency.

This indicates that

-

The error message blinks at a 1 second interval and the water is drained

a Child Lock error

 

with an alarm sound. Draining cannot be stopped.

occurred

-

(Displayed message: “CL” or “dE”)

 

 

 

 

 

This function is to prevent children from drowning when falling into the wash

 

 

 

 

 

 

 

 

 

 

 

tub. When draining is complete and you turn the power off and then on, the

 

 

 

 

 

 

washing machine will operate normally.

-To clear “CL” display, after draining is complete, close the door of the washing machine, turn the power off and then on.

washing machine won’t work?

PROBLEM

CHECK & SOLUTION

 

 

The power is cut off.

Is the electric voltage normal?

 

Is the washer plugged in? Plug in the electric cord. Water does not drain.

 

Is the drain hose down? Put the drain hose down.

 

Is the drain hose folded? Unfold the drain hose.

 

Is the drain hose outlet clogged? Remove the waste cleanly.

Washing machine

Is the washer lid open? Close the lid.

won’t work.

Is the Pause button on? Press the Start/Pause button one more time and

 

check if the washer starts.

 

Is enough water filled to the water level?

 

If the water pressure is low, it takes a long time to start washing.

 

Is the faucet closed? Open the faucet to supply water.

If the drain hose and

• Add hot water to the frozen water tap and remove the drain hose. Soak into hot water.

spin basket are frozen,

• Pour hot water into the spin basket for about 10 minutes.

do as follows.

• Put a hot water towel on the drain hose connector.

 

• If the drain hose defrosts, connect again and check for proper water draining.

14_troubleshooting

SW75V5W-02596J-02_EN.indd 14

2012-05-16 �� 11:58:41

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Samsung SW75V5WFP/YL, SW65V5WFP/YL manual Troubleshooting, Washing machine won’t work?
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SW75V5WFP/YL, SW65V5WFP/YL specifications

The Samsung SW65V5WFP/YL and SW75V5WFP/YL are advanced washing machines that combine cutting-edge technology with stylish design and exceptional performance. These models stand out in the market for their innovative features, reliability, and user-friendly interfaces, making laundry tasks more efficient and convenient.

One of the main highlights of these washing machines is their capacity. The SW65V5WFP/YL has a 6.5 kg load capacity, while the SW75V5WFP/YL offers a more spacious 7.5 kg capacity. This makes them ideal for families or households with varied laundry needs. The larger capacity allows users to do more laundry in fewer loads, saving time and energy.

Both models are equipped with Samsung's Digital Inverter Motor, known for its energy efficiency and silent operation. Unlike conventional motors, the Digital Inverter Motor delivers exceptional washing performance while minimizing energy consumption. This not only reduces electricity bills but also enhances the longevity of the machine, backed by a 10-year warranty on the motor.

The SW65V5WFP/YL and SW75V5WFP/YL feature a range of wash programs tailored to meet different fabric care needs. Programs such as Quick Wash, Delicate, and Eco Bubble ensure that clothes are cleaned effectively without damaging the fabric. The Eco Bubble technology is particularly noteworthy as it generates bubbles that penetrate fabrics faster, resulting in a more thorough clean at lower temperatures.

In terms of design, these Samsung washing machines boast a sleek and modern aesthetic, making them a stylish addition to any laundry room. The intuitive controls and large LED display enhance user experience, allowing for easy program selection and monitoring of wash cycles.

Moreover, the machines incorporate Smart Check technology, which enables users to diagnose and troubleshoot issues via a smartphone app. This feature reduces the need for technician visits, making maintenance simpler and more cost-effective.

Both the SW65V5WFP/YL and SW75V5WFP/YL are not only about performance but also incorporate environmental considerations. Their efficient water usage and energy-saving features align with eco-friendly practices, appealing to consumers conscious of their environmental impact.

In summary, the Samsung SW65V5WFP/YL and SW75V5WFP/YL combine innovative technology, user-friendly design, and efficient performance, making them excellent choices for modern households looking to simplify their laundry routines. With a focus on energy efficiency, fabric care, and smart features, these washing machines exemplify Samsung's commitment to quality and customer satisfaction.
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