troubleshooting
PROBLEM |
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Washing machine | - | Is the water tap opened? | ||
won’t work | - | Is the washer plugged in? | ||
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| - Is the power cut off? | |
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| - Is there enough water? | |
Water dose not drain | - | Is the drain hose down?(No pump) | ||
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| - Is the drain hose frozen? | |
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| - Is the drain hose clogged? | |
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| - | If the water dose not drain in 15 minutes, a buzzer will sound, and the |
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| remaining time indicator will show “5E”. |
Water is not supplied | - | Is the water tap opened? | ||
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| - Is the water cut off? | |
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| - Is the water supply hose or hose connection clogged? | |
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| - Is the water tap frozen? | |
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| - If the water supply is not finished in 1 hour or there is no change in the water | |
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| level 4 minutes after the water supply has started, the buzzer rings and “4E” |
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| is displayed on the remaining time indicator. |
Spinning does not | - Is the laundry spread out evenly in the washer? | |||||
work | - | In the washer set on a sturdy flat surface? | ||||
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Water is overflowed | - | Restart after spinning. | ||||
-If the error sign still indicates, call agency.
This indicates that | - | The error message blinks at a 1 second interval and the water is drained | ||||
a Child Lock error |
| with an alarm sound. Draining cannot be stopped. | ||||
occurred | - | (Displayed message: “CL” or “dE”) | ||||
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| This function is to prevent children from drowning when falling into the wash | |
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| tub. When draining is complete and you turn the power off and then on, the |
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washing machine will operate normally.
-To clear “CL” display, after draining is complete, close the door of the washing machine, turn the power off and then on.
washing machine won’t work?
PROBLEM | CHECK & SOLUTION |
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The power is cut off. | Is the electric voltage normal? |
| Is the washer plugged in? Plug in the electric cord. Water does not drain. |
| Is the drain hose down? Put the drain hose down. |
| Is the drain hose folded? Unfold the drain hose. |
| Is the drain hose outlet clogged? Remove the waste cleanly. |
Washing machine | Is the washer lid open? Close the lid. |
won’t work. | Is the Pause button on? Press the Start/Pause button one more time and |
| check if the washer starts. |
| Is enough water filled to the water level? |
| If the water pressure is low, it takes a long time to start washing. |
| Is the faucet closed? Open the faucet to supply water. |
If the drain hose and | • Add hot water to the frozen water tap and remove the drain hose. Soak into hot water. |
spin basket are frozen, | • Pour hot water into the spin basket for about 10 minutes. |
do as follows. | • Put a hot water towel on the drain hose connector. |
| • If the drain hose defrosts, connect again and check for proper water draining. |
14_troubleshooting
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