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Samsung Optical Disc Drive
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Index
afety precautions Features How to install How to use How to store and clean Troubleshooting Specifications
Troubleshooting | Troubleshooting |
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Troubleshooting | General problems |
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Caution: possible errors |
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| Problem | Meaning / Solution |
Related links |
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| Make sure that the PC is on. |
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http://www.samsung.com |
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| The tray does not | Make sure that the power cable within the PC is connected | ||
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| correctly. | |
Select model |
| open. |
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| If the tray still does not open when the power is on, switch |
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| off the power and insert a pin (paper clip) into the | |||||
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| emergency hole. |
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Select language
Select your language
Firmware Update
Check your firmware version.
The tray does not | Make sure that the disc is inserted correctly. | |
close. | ||
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The PC is not | Make sure that the drive is connected correctly to the PC. | |
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working correctly. | See if there is a floppy disc in the PC. | |
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| Make sure that the system detects the drive. |
Warranty Statement
Warranty statement for your product
The system does not
Make sure that you use a disc type that is supported by the
drive.
Make sure that the LED indicator becomes blue.
Make sure that you inserted the disc with the label facing
up.
read the disc.
Make sure that you use the correct program to play the
disc.
Make sure that the disc is clean.
Examine the drive for congealing.
Make sure that the region code of the drive matches the
region code of the disc.
You can confirm the software version on our customer support site.
Address: 
See SUPPORT > Download Center > User Manual.
For more information on using the software, refer to the help section provided by the
software program or visit the company's website.
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file://D:\HEARTSOME_WORK\0_PROJECT_LOCALIZATION\3_TOSHIBA_SAMS... 4/2/2010
