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Troubleshooting

62Troubleshooting

Troubleshooting

General

Symptom

Cause & Solution

 

 

The Power does not turned on.

yy Plug the power cord into the wall outlet securely.

 

 

The unit does not start

yy Insert a playable disc. (Check the disc type, color system, and regional

playback.

code.)

 

yy Place the disc with the playback side down.

 

yy Place the disc on the disc tray correctly inside the guide.

 

yy Clean the disc.

 

yy Cancel the Rating function or change the rating level.

 

 

The angle cannot be changed.

yy Multi-angles are not recorded on the DVD Video being played.

 

yy The angle cannot be changed for the titles recorded on this unit.

 

 

Cannot play movie, photo or

yy The files are not recorded in a format that the unit can play.

audio files.

yy The unit does not support the codec of the movie file.

 

 

 

The channel is not found or

yy Check your antenna connection.

stored.

 

 

 

The remote control does not

yy The remote control is not pointed at the remote sensor of the unit.

work properly.

yy The remote control is too far from the unit.

 

 

yy There is an obstacle in the path between the remote control and the

 

unit.

 

yy The batteries in the remote control are exhausted.

 

yy The remote’s manufacturer code returned to the default setting when

 

you replaced the batteries. Reset the code (page 65).

 

 

Resetting the unit

 

Symptom

Cause & Solution

 

 

If you observe any of the

yy The unit is plugged in, but the power will not turn on or off.

following symptoms.

yy The front panel display is not working.

 

 

yy The unit is not operating normally.

 

 

You can reset the unit as

yy Press and hold the POWER (1) button for at least five seconds. This

follows.

will force the unit to power off then turn the unit back on.

 

yy Unplug the power cord, wait at least five seconds, and then plug it in

 

again.

 

 

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LG Electronics RCT689H owner manual Troubleshooting, General, Resetting the unit, Symptom Cause & Solution