
Chapter Five
T R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center.
Identifying Problems
Problem | Possible Solution | 
  | 
  | 
Poor picture.  | Try another channel.  | 
  | Adjust the antenna.  | 
  | Check all wire connections.  | 
  | 
  | 
Poor sound quality.  | Try another channel.  | 
  | Adjust the antenna.  | 
  | 
  | 
No picture or sound.  | Try another channel.  | 
  | Press the TV/VIDEO button.  | 
  | Make sure the TV is plugged in.  | 
  | Check the antenna connections.  | 
  | Make sure the MUTE button is off.  | 
  | 
  | 
No color, wrong colors or tints.  | Make sure the program is broadcast in color.  | 
  | Adjust the picture settings.  | 
  | 
  | 
Picture rolls vertically.  | Adjust the antenna.  | 
  | Check all wire connections.  | 
  | If you are using a VCR, check the tracking.  | 
The TV operates erratically.  | Unplug the TV for 30 seconds, then try  | 
  | operating it again.  | 
  | 
  | 
Your remote control does not  | Make sure the remote has batteries.  | 
operate your TV.  | Check that the “+” and   | 
  | are inserted correctly.  | 
  | Check that the batteries are drained.  | 
The TV won’t turn on.  | Make sure the wall outlet is working.  | 
  | Make sure the TV is plugged in.  | 
  | Make sure the remote has batteries.  | 
  | 
  |