Chapter Five
T R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center.
Identifying Problems
Problem | Possible Solution |
Poor picture | Try another channel. |
| Adjust the antenna. |
| Check all wire connections. |
|
|
Poor sound quality. | Try another channel. |
| Adjust the antenna. |
|
|
No picture or sound. | Try another channel. |
| Press the TV/VIDEO button. |
| Make sure the TV is plugged in. |
| Check the antenna connections. |
|
|
No color, wrong colors or tints. | Make sure the program is broadcast in color. |
| Adjust the picture settings. |
| If the set is moved or turned in a different |
| direction, the power should be OFF for |
| at least 30 minutes. |
|
|
Picture rolls vertically. | Adjust the antenna. |
| Check all wire connections. |
|
|
The TV operates erratically | Unplug the TV for 30 seconds, then try |
| operating it again. |
|
|
The TV won’t turn on. | Make sure the wall outlet is working. |
|
|
CHAPTER FIVE: TROUBLESHOOTING 5.1
