The TV settings are lost after 5 minutes.

The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings > System > Expert Settings > Usage Mode > Home Mode).

Intermittent Wi-Fi

Make sure the TV has a network connection ( > Settings > Network > Network Status).

Make sure the Wifi password is entered correctly.

Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router.

(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

 

Single story

 

 

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

Wireless repeater

Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Video App problems (Youtube etc)

Change the DNS to 8.8.8.8. Select > Settings > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

Diagnose your TV

Adjust the TV settings for you

Perform a factory reset on your TV

Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

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Samsung UA43KU6500KXXV manual What is Remote Support?, How does Remote Support work?, TV settings are lost after 5 minutes

UA43KU6500KXXV, UA65KU6500KXXV, UA65KU7500KXZN specifications

The Samsung UA65KU7500KXZN is a remarkable 65-inch Ultra HD TV that embodies the company’s commitment to innovation in television technology. Launched as part of Samsung's Premium UHD lineup, this model combines stunning picture quality with an elegantly curved design, providing an immersive viewing experience that appeals to discerning consumers.

One of the standout features of the UA65KU7500 is its 4K resolution, which delivers four times the detail of Full HD. The sharp, clear images allow viewers to see every detail, making it ideal for movie nights, sports events, and gaming. The TV employs Samsung's advanced HDR (High Dynamic Range) technology, which enhances contrast and color accuracy by providing a wider range of brightness levels. This leads to more vibrant colors and deeper blacks, making the content come alive like never before.

The curved screen design is not just for aesthetics; it also enhances the viewing experience by providing a wider field of vision and reducing reflections. By gently curving the display, Samsung aims to create a more immersive environment, drawing the viewer into the action.

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Smart features like voice control and Samsung's One Remote allow for effortless navigation and convenience. With intuitive access to all connected devices, users can easily switch between their set-top boxes, gaming consoles, and other peripherals, streamlining the entertainment experience.

In terms of audio, the UA65KU7500 delivers a robust sound experience with Dolby Digital Plus technology, enhancing sound clarity and depth. Coupled with the brilliant visuals, this TV is a complete entertainment package.

Overall, the Samsung UA65KU7500KXZN stands out for its impressive specifications, cutting-edge technology, and elegant design, making it an excellent choice for anyone looking to upgrade their home cinema experience.