Samsung UE37B6000VWXXH, UE37B6000VWXXC manual Support menu, Self Diagnosis, Software Upgrade

Support menu

		Support
Option		Description
Self Diagnosis	■ Picture Test
	If you think you have a picture problem, perform the picture
	test. Check the colour pattern on the screen to see if the
	problem still exists.
	•	Yes: If the test pattern does not appear or there
		is noise in the test pattern, select Yes. Therefore,
		contact Samsung’s call centre for assistance.
	• No: If the test pattern is properly displayed, select
		No. There may be a problem with your external
		equipment. Please check your connections. If the
		problem still persists, refer to the external device’s
		user manual.
	■ Sound Test
	If you think you have a sound problem, please perform the
	sound test. You can check the sound by playing a built-in
	melody sound through the TV.
	‘Does the problem still exist with this sound test?’ appears
	on the screen.
	•	Yes: If during the sound test you can hear sound only
		from one speaker or not at all, select Yes. Therefore,
	•	contact Samsung’s call centre for assistance.
		No: If you can hear sound from the speakers, select
		No. There may be a problem with your external
		equipment. Please check your connections. If the
		problem still persists, refer to the external device’s
		user manual.
	■ Signal Information (digital channels only)
	Unlike analogue channels, which can vary in reception
	quality from ‘snowy’ to clear, digital (HDTV) channels have
	either perfect reception quality or you will not receive them
	at all. So, unlike analogue channels, you cannot fine tune
	a digital channel. You can, however, adjust your antenna to
	improve the reception of available digital channels.
Software Upgrade	■ Software Upgrade
	Samsung may offer upgrades for the TV’s firmware in the
	future. These upgrades can be performed via the TV when
	it is connected to the Internet, or by downloading the new
	firmware from samsung.com to a USB memory device.
	•	Current Version is the software already installed in
	•	the TV.
		Alternative Software (Backup) shows the previous
	•	version that will be replaced.
		Software is represented as ‘Year/Month/Day_Version’.
		The more recent the date, the newer the software
		version. Installing the latest version is recommended.
	■ By USB
	Insert a USB drive containing the firmware upgrade
	downloaded from samsung.com into the TV. Please be
	careful to not disconnect the power or remove the USB
	drive while upgrades are being applied. The TV will turn
	off and turn on automatically after completing the firmware
	upgrade. Please check the firmware version after the
	upgrades are complete (the new version will have a
	higher number than the older version). When software is
	upgraded, video and audio settings you have made will
	return to their default (factory) settings. We recommend you
	write down your settings so that you can easily reset
	them after the upgrade.

Support	Self Diagnosis	▶
	Software Upgrade
	HD Connection Guide
	Contact Samsung

■If you hear no sound from the TV’s speakers, before performing the sound test, make sure Speaker Select is set to TV speaker in the Sound menu.

■The melody will be heard during the test even if Speaker Select is set to External Speaker or the sound is muted by pressing the MUTE button.

■If the signal strength meter indicates that the signal is weak, physically adjust your antenna to increase the signal strength. Continue to adjust the antenna until you find the best position with the strongest signal.

TV Rear Panel

USB Drive

Software Upgrade

Current Version	2009/01/17_000001
By USB	▶
By Channel
Standby Mode Upgrade	: 45 Min
Alternative Software	2009/01/16_000000
	UMove EEnter RReturn

35

English Using the Menus