Issues

Solutions and Explanations

 

 

 

 

 

 

The remote control does not

•• Replace the remote control batteries with the poles (+ / –) in the right

 

 

work.

direction.

 

 

 

•• Clean the sensor’s transmission window on the remote.

 

 

 

•• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

 

 

 

 

The cable/set top box remote

•• Programme the Cable/Set top box remote control to operate the TV.

 

 

control doesn’t turn the TV on

Refer to the Cable/Set user manual for the SAMSUNG TV code.

 

 

or off, or adjust the volume.

 

 

 

 

 

 

 

A “Mode Not Supported”

•• Check the supported resolution of the TV, and adjust the external

 

message appears.

device’s output resolution accordingly.

 

 

There is a plastic smell from the

•• This smell is normal and will dissipate over time.

 

TV.

 

 

 

 

 

 

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