If Your TV Fails to Connect to the Internet

 

 

Your TV may not be able to connect to the Internet because your ISP has permanently reg-

 

 

istered the MAC address (a unique identifying number) of your PC or modem, which it then

 

 

authenticates each time you connect to the Internet as a way of preventing unauthorized

 

 

access. As your TV has a different MAC address, your ISP can not authenticate its MAC ad-

 

 

dress, and your TV can not connect.

 

 

To resolve this problem, ask your ISP about the procedures required to connect devices

 

 

other than a PC (such as your TV) to the Internet.

 

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If your Internet service provider requires an ID or password to connect to the Internet, your

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TV may not be able to connect to the Internet. If this is the case, you must enter your ID or

 

password when connecting to the Internet.

 

 

The internet connection may fail because of a firewall problem. If this is the case, contact

 

 

your Internet service provider.

 

 

If you cannot connect to the Internet even after you have followed the procedures of your

 

 

Internet service provider.

 

 

 

 

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