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Samsung UE65KU6075UXXE What is Remote Support?, How does Remote Support work?, Intermittent Wi-Fi

Models: UE50KU6095UXXE UE55KU6095UXXE UE60KU6075UXXE UE70KU6075UXXE UE43KU6075UXXE UE65KU6095UXXE UE50KU6075UXXE UE40KU6095UXXE UE40KU6075UXXE UE65KU6075UXXE UE55KU6075UXXE

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The TV settings are lost after 5 minutes.

•The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings > System > Expert Settings > Usage Mode > Home Mode).

Intermittent Wi-Fi

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Make sure the TV has a network connection ( > Settings > Network > Network Status). Make sure the Wifi password is entered correctly.

Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router.

(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

 

Single story

 

 

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

Wireless repeater

•Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Video App problems (Youtube etc)

•Change the DNS to 8.8.8.8. Select > Settings > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

•Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•Diagnose your TV

•Adjust the TV settings for you

•Perform a factory reset on your TV

•Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

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Samsung UE65KU6075UXXE manual What is Remote Support?, How does Remote Support work?, TV settings are lost after 5 minutes
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UE50KU6095UXXE, UE55KU6095UXXE, UE60KU6075UXXE, UE70KU6075UXXE, UE43KU6075UXXE specifications

The Samsung UE55KU6075UXXE, UE65KU6075UXXE, UE40KU6075UXXE, UE40KU6095UXXE, and UE50KU6075UXXE televisions are part of Samsung’s popular KU6075 series, which has garnered attention for its impressive features and advanced technologies. These models are designed to deliver an exceptional viewing experience, blending high-quality picture performance with smart functionality.

One of the standout features of these TVs is their Ultra HD (4K) resolution, which offers four times the number of pixels found in Full HD. With 3840 x 2160 resolution, all models in this series provide crystal-clear images, ensuring that even the smallest details are captured with precision. This is complemented by Samsung's HDR (High Dynamic Range) technology, which enhances color depth and contrast levels, resulting in a more dynamic and lifelike viewing experience. HDR allows for a wider range of brightness, ensuring that darker scenes are rich in detail while bright scenes are vibrant.

The design of the KU6075 series is another highlight. With a sleek and modern aesthetic, these televisions are framed with ultra-slim bezels, which maximize screen real estate and create a more immersive viewing experience, perfect for integrating into any living space.

Additionally, all models come equipped with Samsung’s Smart TV platform, which allows users to easily access a multitude of apps and streaming services such as Netflix, YouTube, and more. The intuitive Smart Hub interface lets viewers effortlessly navigate between live TV, on-demand services, and their personal media library. Voice control capabilities are also supported, providing a convenient hands-free experience.

These televisions are powered by Samsung’s advanced picture quality technologies, including PurColor and UHD Dimming. PurColor enhances the color palette, making it broader and more expressive, while UHD Dimming independently adjusts the brightness and darkness across highlighted elements of the screen, improving overall image quality.

In terms of connectivity, the KU6075 models offer multiple HDMI and USB ports, ensuring easy connection to various devices, including gaming consoles, sound systems, and external storage for media playback.

In conclusion, the Samsung UE55KU6075UXXE, UE65KU6075UXXE, UE40KU6075UXXE, UE40KU6095UXXE, and UE50KU6075UXXE models combine stunning 4K resolution, HDR capabilities, smart functionalities, and elegant design to provide an outstanding viewing experience for users looking to elevate their home entertainment setup.