Servis FS-1016MT, FS-1008MT, FS-1004MT user manual Troubleshooting, Symptom Cause Action

Models: FS-1004MT FS-1008MT FS-1016MT

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Troubleshooting

Symptom

Cause

Action

The POWER LED is flashing.

The AC cord is not connected to the electric

Connect the AC cord.

 

outlet or to the switch device.

 

 

The AC power is off.

Turn on the AC power.

 

 

 

 

The internal power fuse has blown.

Contact the place of purchase or the

 

 

support center.

 

 

 

The keyboard and mouse do

The keyboard and mouse connections on the

Match the port Nos.

not operate or operate

host are reversed.

 

strangely.

Cannot get out of Hot Key Mode

Press the [Enter] or [ESC] key

(Special programmable,

The key repeat is abnormal.

Change the speed setting for the key

cordless or mice with wheels)

 

repeat on the host.

 

Connection/cable is defective

Confirm the connector connection.

 

 

Replace with a different cable. If this

 

 

solves the problem, replace with a new

 

 

cable.

 

A non-supported keyboard or mouse is

Replace with a supported keyboard

 

connected.

or mouse.

The scroll function or button

Mouse not supported

Replace with a supported mouse.

does not operate.

 

 

 

 

 

 

The specific mouse driver is not installed.

Install the specific mouse driver.

 

 

 

Poor screen quality

Connection/cable is defective

Confirm the connector connection.

(Faded images, blurred

 

Replace with a different cable. If this

characters, etc.)

 

solves the problem, replace with a new

 

 

cable.

Window shifts or does not

Wrong resolution

Adjust the resolution or use the

display when switching

 

monitor function.

 

 

 

 

Unsupported monitor, or cannot

Replace with a supported monitor

 

synchronize

(multisync).

 

 

Use the monitor function.

Cannot go into Auto Scan Mode

Device enters Hot Key Mode

The device goes into Hot Key Mode,

 

 

press the number key (0).

 

 

 

 

Wrong key

Press the number key (0).

Cannot go into Hot Key Mode

Wrong key

First level are the number keys (1 through

 

 

8).

 

 

Second level are F1 through F8.

The auto scan switch cycle is

The switch cycle has not been adjusted.

Use the cursor keys (and ) to adjust it.

abnormal.

(The default value is 10 seconds.)

 

 

 

 

Operation stops after a period of

Connection has been disrupted.

Check the connections and the restart.

normal operation.

The switcher is hung up.

Press the reset switch.

 

A problem has occurred at the host.

Correct the problem at the host.

The LED on the device does

The host’s keyboard/mouse port’s power circuit

Correct the problem at the host.

not light even after turning on

protection element has failed.

 

the host.

 

 

 

 

 

Cascaded connections are not

A problem has occurred at the switcher.

Press the reset switch.

recognized.

 

(Both the slave and the master)

 

 

 

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Servis FS-1016MT, FS-1008MT, FS-1004MT user manual Troubleshooting, Symptom Cause Action