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Samsung UE46F8500ATXRU manual What is Remote Support?, Troubleshooting, How Does it Work?

Models: UE46F8500ATXRU UE55F8500ATXRU

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What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset your TV

•• Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

1.Call Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management and Provide the Pin# to the agent.

4.The agent will then access your TV. That's it!

Troubleshooting

If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.

Issues

Solutions and Explanations

 

 

The TV won’t turn on.

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

• Make sure the wall outlet is working.

 

• Try pressing the P button on the TV to make sure the problem is not the remote. If the TV turns on,

 

refer to “Remote control does not work” below.

 

 

There is no picture/video.

• Check the cable connections. Remove and reconnect all cables connected to the TV and external

 

devices.

 

• Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to match the TV's

 

input connections. For example, if an external device’s output is HDMI, it should be connected to

 

an HDMI input on the TV.

 

• Make sure your connected devices are powered on.

 

• Be sure to select the correct input source.

 

• Reboot the connected device by unplugging it, and then reconnecting the device’s power cable.

 

 

The remote control does not work.

• Replace the remote control batteries. Make sure the batteries are installed with their poles (+/–) in

 

the correct direction.

 

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-Top-Box user

doesn’t turn the TV on or off or adjust

manual for the SAMSUNG TV code.

the volume.

 

 

 

✎✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may be, however, be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

✎✎ To keep your TV in optimum condition, upgrade to the latest firmware on the Samsung web site by USB (Samsung.com > Support > Downloads).

✎✎ Some of above pictures and functions are available at specific models only.

English - 18

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Samsung UE46F8500ATXRU, UE55F8500ATXRU manual What is Remote Support?, Troubleshooting, How Does it Work?
Page 43 Page 45

UE46F8500ATXRU, UE55F8500ATXRU specifications

The Samsung UE55F8500ATXRU and UE46F8500ATXRU are part of Samsung's acclaimed F8500 series of LED TVs, renowned for their cutting-edge technology and impressive performance. These models offer an engaging viewing experience that caters to both casual viewers and home theater enthusiasts alike.

One of the standout features of the F8500 series is its use of Samsung’s Micro Dimming Ultimate technology. This innovation enhances picture quality by providing deeper blacks and brighter whites, allowing for a more dynamic and lifelike image. The result is a stunning contrast that makes movies, sports, and games come alive in a way that captivates the viewer.

Both the 55-inch UE55F8500ATXRU and the 46-inch UE46F8500ATXRU models boast Full HD 1080p resolution, ensuring crystal-clear images that reveal intricate details. With Samsung's Clear Motion Rate technology, fast-moving action—such as sports or action-packed films—remains smooth and blur-free, providing an exceptional viewing experience.

The F8500 series incorporates Smart TV capabilities, allowing users to access a vast array of streaming services, social media, and web browsing options. This connectivity enhances the overall viewing experience and provides endless entertainment choices. The intuitive Smart Hub interface streamlines app navigation, making it easy to find and enjoy content.

Samsung's Evolution Kit compatibility is another significant feature of the F8500 series. This allows users to upgrade their TV's hardware in the future, ensuring longevity and adaptability as technology continues to evolve. Users can also enjoy voice and motion control features, making it more convenient to interact with their TV and navigate menus.

Audio quality is equally important, and the F8500 series does not disappoint. Equipped with a powerful Sound Share technology, these models offer an immersive audio experience that complements the stunning visuals. Users can connect their compatible Samsung soundbar wirelessly to enhance the audio performance further.

In summary, the Samsung UE55F8500ATXRU and UE46F8500ATXRU are exemplary LED TVs that combine innovative technologies with user-friendly features. With their impressive picture quality, Smart TV capabilities, and future-proof design, these models deliver an unparalleled entertainment experience that continues to satisfy the evolving demands of viewers. Whether for watching movies, playing games, or streaming the latest shows, the F8500 series stands out as a top choice in the premium television market.