Video App problems (Youtube etc)

•• Change the DNS to 8.8.8.8. Select

> Settings > General > Network > Network Status > IP Settings > DNS

setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

•• Reset by selecting

> Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset on your TV

•• Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to

> Settings > General > Eco Solution > Ambient Light Detection.

•• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.

•• Do not block the sensor with any object. This can decrease picture brightness.

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Samsung UE40MU6470SXXN manual What is Remote Support?, Eco Sensor and screen brightness, Video App problems Youtube etc

UE65MU6440SXXN, UE65MU6470SXXN, UE65MU6450SXXN, UE55MU6440SXXN, UE49MU6450SXXN specifications

Samsung has long been a leader in the television market, and its range of UHD models, including the UE49MU6470SXXN, UE55MU6450SXXN, UE40MU6440SXXN, UE40MU6450SXXN, and UE55MU6470SXXN, showcases the brand's commitment to excellence in display technology and user experience. These models cater to various screen size preferences while maintaining impressive features that enhance viewing experiences.

First and foremost, the design of these televisions is sleek and modern, effortlessly blending into any room decor. With slim bezels and a minimalist stand, they focus on the screen, ensuring an immersive viewing experience. The 4K UHD resolution across these models guarantees stunning clarity, with four times the resolution of Full HD. This means that viewers can enjoy movies, shows, and games with remarkable detail and brilliance.

The HDR (High Dynamic Range) technology is another significant feature, providing a wider range of colors and improved contrast. HDR enhances the brightness and detail of the dark and bright scenes, making images more lifelike. This technology transforms the viewing experience, especially for HDR-compatible content.

Samsung's PurColor technology is integrated into these models, allowing users to enjoy a more extensive color palette. This feature ensures that colors are vivid and accurate, bringing scenes to life with vibrant hues. Additionally, the Micro Dimming Pro technology optimizes contrast levels, enhancing the overall picture quality by improving dark and bright areas separately.

Smart functionality is a key characteristic of these models. With the Tizen operating system, users have access to a wide range of applications, including popular streaming services like Netflix, Amazon Prime, and YouTube. The intuitive interface makes navigation easy, ensuring that viewers have their favorite content just a few clicks away.

Another beneficial feature is the Samsung Smart View app, which allows users to connect their smartphones or tablets to the television. This means users can share content, control their TV, or mirror their devices on the big screen seamlessly.

In terms of audio quality, the DTS Premium Sound technology enhances the audio experience, offering crisp and clear sound that complements the stunning visuals.

In conclusion, the Samsung UE49MU6470SXXN, UE55MU6450SXXN, UE40MU6440SXXN, UE40MU6450SXXN, and UE55MU6470SXXN models stand out for their combination of superior picture quality, innovative technologies, and user-friendly features. Whether for gaming, movie-watching, or everyday viewing, these TVs provide an enriching experience that satisfies various entertainment needs.