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Samsung UE49MU7500UXRU manual Remote control does not work, TV settings are lost after 5 minutes

Models: UE55MU7500UXRU UE49MU7500UXRU

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The remote control does not work.

•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

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Wireless router

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless repeater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

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Samsung UE49MU7500UXRU manual Remote control does not work, TV settings are lost after 5 minutes, Intermittent Wi-Fi
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UE55MU7500UXRU, UE49MU7500UXRU specifications

Samsung's UE49MU7500UXRU and UE55MU7500UXRU are standout models in the brand's MU7500 series, showcasing a perfect blend of cutting-edge technology and elegant design. These 4K Ultra HD Smart TVs are ideal for both casual viewers and serious enthusiasts alike, delivering an immersive viewing experience that truly elevates home entertainment.

One of the flagship features of these models is their display technology. Both the UE49MU7500 and UE55MU7500 are equipped with Samsung's renowned Ultra HD Premium technology, which ensures vibrant colors, sharper images, and deeper contrasts. The 4K resolution, at 3840 x 2160 pixels, delivers four times the detail of Full HD, allowing viewers to enjoy remarkable clarity and realism in every scene.

The televisions utilize Samsung's HDR (High Dynamic Range) technology, which enhances brightness and contrast, resulting in a more dynamic viewing experience. HDR brings out the details in both shadows and highlights, making images appear more lifelike. Cinema-quality visuals are further complemented by the Dynamic Crystal Color feature, which provides a wider color spectrum for richer, more accurate color reproduction.

Smart TV capabilities are another significant advantage of these models. Featuring Samsung's intuitive Smart Hub, users can access a wide range of apps and streaming services effortlessly. Whether it's Netflix, YouTube, or Amazon Prime Video, finding the latest content is quick and user-friendly. The TVs also include voice control compatibility through Bixby, allowing for seamless integration into modern smart homes.

In terms of design, both models have a sleek and modern aesthetic, with ultra-thin bezels that maximize the viewing area while minimizing distractions. The elegant stand adds stability while enhancing the overall look of the unit, making it a beautiful addition to any living space.

Audio quality is equally impressive, with the TVs featuring a multi-channel audio system that delivers powerful sound. The built-in Dolby Digital Plus technology enhances the audio experience, making movies and shows more engaging.

Connectivity options are ample, ensuring compatibility with a variety of devices. Both models come with multiple HDMI and USB ports, allowing for easy connection to gaming consoles, Blu-ray players, and external storage devices.

In conclusion, the Samsung UE49MU7500UXRU and UE55MU7500UXRU are exceptional televisions that embody the latest advancements in display technology and smart features. With stunning visuals, immersive audio, and unparalleled accessibility to streaming content, these TVs represent a significant leap in home entertainment technology.