Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues

Solutions and Explanations

 

 

The TV won’t turn on.

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

 

Make sure the wall outlet is working.

 

Try pressing the Pbutton on the TV to make sure the problem is not the remote. If the TV

 

turns on, refer to the “Remote control does not work” item below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the TV

 

and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to

 

match the TV's input connections. For example, if the output of an external device is

 

HDMI, it should be connected to an HDMI input on the TV.

 

Make sure your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it, and then reconnecting the device’s

 

power cable.

 

 

The remote control does not

Replace the remote control batteries. Make sure the batteries are installed with their

work.

polarities (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

 

 

The remote control of the cable/

Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-

set top box doesn’t turn the TV

Top-Box user manual for the SAMSUNG TV code.

on or off or adjust the volume.

 

 

 

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English - 16

Page 16
Image 16
Samsung UE58J5205AKXXE manual Troubleshooting

UE58J5205AKXXE specifications

The Samsung UE58J5205AKXXE is a stunning television that combines impressive visuals with a range of smart functionalities. This model is part of Samsung's renowned J5200 series, which is celebrated for delivering a beautiful viewing experience along with user-friendly features.

At the heart of the UE58J5205AKXXE is its 58-inch Full HD display, which provides a resolution of 1920 x 1080 pixels. With this level of detail, viewers can enjoy crisp images and vibrant colors, making it ideal for movies, sports, and gaming. The television employs Samsung's Wide Color Enhancer technology that enhances the color quality, allowing for more lifelike imagery. The LED backlighting ensures that the screen is bright and provides excellent contrast, making it suitable for use in various lighting conditions.

This model features Samsung’s Smart Hub, which offers easy access to a wide range of streaming services and apps. Users can effortlessly navigate through popular platforms like Netflix, YouTube, and many others right from the TV’s interface. Additionally, the Smart View feature allows users to connect their mobile devices to the TV, enabling seamless content sharing and screen mirroring.

The UE58J5205AKXXE also offers various connectivity options, including HDMI and USB ports. This flexibility allows users to connect multiple devices, such as gaming consoles and Blu-ray players, ensuring that the television is a versatile entertainment hub. Furthermore, with the audio output capability, it supports external sound systems for a more immersive audio experience.

With regards to energy efficiency, this Samsung model is designed to consume less power than traditional televisions, making it an environmentally friendly choice. The sleek and modern design of the TV with a narrow bezel also enhances the aesthetic appeal, allowing it to blend seamlessly into any living space.

Overall, the Samsung UE58J5205AKXXE is a feature-packed television that delivers fantastic picture quality, accessible smart functionalities, and modern design, making it a great choice for any home entertainment setup. Whether you’re watching your favorite shows or enjoying a game, this TV is sure to enhance your viewing experience.