Issues

Solutions and Explanations

 

 

 

 

 

 

 

When changing

●●

If the TV is connected to a cable box, please try to reset

 

channels, the picture

 

the box. (Reconnect the AC cord and wait until the cable

 

freezes or is distorted

 

box reboots. It may take up to 20 minutes.)

 

or delayed.

●●

Set output resolution of the cable box to 1080i or 720p.

 

 

 

 

 

 

 

Sound Problem

First, perform the Sound Test to determine if your TV audio

 

 

is operating properly.

●●

Go to MENU - Support - Self Diagnosis - Sound Test

 

 

If the audio is OK, the sound problem may caused by the

 

 

source or signal.

 

 

 

 

 

 

There is no sound or

●●

Please check the volume of the device (Cable/Sat Box,

 

the sound is too low

 

DVD, Blu-ray, etc.) connected to your TV.

 

at maximum volume.

 

 

 

 

 

 

 

 

English

Page 184
Image 184
Samsung UN40D5500RHXZA Go to Menu Support Self Diagnosis Sound Test, If the audio is OK, the sound problem may caused by