Issues

Solutions and Explanations

 

 

 

 

 

 

 

The picture will not

●●

HD channels will have black bars on either side of the

 

 

display in full screen.

 

screen when displaying up scaled SD (4:3) contents.

 

 

 

●●

Black bars will appear on the top and bottom of the

 

 

 

 

screen when you watch movies that have aspect ratios

 

 

 

 

different from your TV.

 

 

 

●●

Adjust the picture size option on your external device or

 

 

 

change the TV to full screen.

 

 

 

The remote control

●●

Replace the remote control batteries. Make sure you

 

does not work.

 

insert them with the plus and minus ends in the correct

 

 

 

 

direction.

 

 

 

●●

Clean the transmission window located on the top of the

 

 

 

 

remote control.

 

 

 

●●

Try pointing the remote control directly at the TV from

 

 

 

 

5~6 feet away.

 

 

 

 

 

 

English

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Samsung UN32D5500RHXZA, UN40D5500RHXZA manual Different from your TV, Direction