Checking the Internet Connection Status | Samsung UN65HU9000

Connected to a local network, but not to the Internet Try Now

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Make sure that the Internet LAN cable is connected to the router's external LAN port.

Check the DNS values in IP Settings.

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Checking the Internet Connection Status

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Network

Network Status

Network Settings

Wi-Fi Direct

AllShare Settings

Device Name

[TV]Samsung L…

"" Your TV's menu may differ from the image above, depending on the model.

View the current network and Internet status.

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Samsung UN65HU9000 manual Checking the Internet Connection Status, Menu Network Network Status Try Now

Contents

Manual Contents Internet Connection TV Viewing General Troubleshooting Usability depends on your specific model and local region Using Smart Hub Using Smart Hub Setting up Voice Control Using Voice Control Setting up Motion Control Using Motion Control Setting the Samsung Smart Control Using the Samsung Smart Control Using the Samsung Smart Control Using the Multi-Link Screen Using Multi-Link Screen Video Device Connections Antenna Connection Hdmi Connection Component Connection Composite A/V Connection Hdmi ARC Connection Audio Input and Output Connections Digital Audio Optical Connection Audio Output Connection To use the TV as a Computer Monitor Connecting to a Computer Connecting Through the Hdmi Port Connecting With a DVI to Hdmi Cable Connecting Through Dlna Using Your Home Network Connecting Through Samsung Link Connect Using an MHL to Hdmi cable Connecting To a Mobile DeviceConnect Through Dlna Using Your Home Network Connect Through Samsung Link Connecting With an MHL to Hdmi Cable Screen Mirroring Connecting via a mobile device…Menu Network Screen Mirroring 222 333 Connecting by Automatically Allowing the Connection Navigate to Menu Network Wi-Fi Direct Try Now Specifying the Name of the TV on a Network Connecting via Smart ViewMenu Network Device Name Try Now Other Functions Available When You Display the Source List Switching Between Video SourcesUniversal Remote Function Low Battery Alarm Window Installing Batteries into the Samsung Smart Control Reconnecting the Samsung Smart Control Pairing the Samsung Smart Control Button Functions Source Size Additional Functions Operating the TV by Moving the Samsung Smart Control Moving the Focus or Pointer Using the Touch Pad and the Directional ButtonsEntering a Menu / Selecting an Item Changing the Smart Hub Panel Displaying a Context-sensitive Menu in Smart HubScrolling on the Web Browser Tools Displaying and Using the On-Screen Remote Menu For more information, refer to the devices manual Important Information Menu System Universal Remote Setup Try Now Connecting the IR Extender Cable Select the Universal Remote Setup icon Setting Up the Universal Remote ControlControlling an External Device with the TV Remote Universal Remote Features Connecting a USB Keyboard Connecting a KeyboardConnecting a Bluetooth Keyboard Try Now Menu System Device Manager Keyboard Settings Try Now Input Languages, Keyboard Type, and Switch Language Key Using the KeyboardChanging Keyboards Try Now Connecting a USB Mouse Connecting a MouseConnecting a Bluetooth Mouse Try Now Menu System Device Manager Mouse Settings Try Now Changing Mice Try Now Using the MouseChanging Mouse Buttons and Pointer Speed Try Now Primary Button Using Additional Functions Entering Text Using the On-Screen Qwerty KeypadReset recommended text data Recommended text Using Cat 7 LAN Cables Establishing a Wired Internet Connection Menu Network Network Settings Try Now Connecting to a Wired Internet Network AutomaticallyWall-mounted LAN Outlet Menu Network Network Settings Connecting to a Wired Internet Network Manually IP Settings IP Settings screen, set IP Setting to Enter Manually Connecting to a Wireless Internet Network Automatically Establishing a Wireless Internet Connection Wireless network Connecting to a Wireless Internet Network Manually Connecting to a Wireless Internet Network with WPS Troubleshooting Wired Internet Connectivity Issues Troubleshooting Internet Connectivity IssuesIP auto setting failed Try Now No network cable found Try Now Try Now Wireless network connection failed, Try Now Try Now Troubleshooting Wireless Internet Connectivity IssuesUnable to connect to a wireless router Try Now Try Now Menu Network Network Status Try Now Checking the Internet Connection StatusView the current network and Internet status Selecting a Feature Using Multi-Link ScreenChanging the Channel/Volume Launching Multi-Link Screen Put the Bluetooth headphones in the pairing-ready status Pairing Bluetooth HeadphonesSelect Speaker Settings from the Settings menu Selecting the Audio-Source Screen Smart Hub Testing Smart Hub connectionsMenu Smart Hub Open Smart Hub Menu Support Self Diagnosis Smart Hub Connection Test Setting your favorite item Opening the First Screen SettingsDeleting browsing history Moving to the Panel Screen Using the Smart Hub Tutorial Creating a Samsung Account Using Smart Hub with a Samsung AccountMenu Smart Hub Samsung Account Page Signing in to a Samsung Account Creating a Samsung Account using a Facebook AccountMenu Smart Hub Samsung Account Log Linking a Service Account Linking Your Samsung Account to External Service AccountsDisconnecting a Linked Account Menu Smart Hub Samsung Account Link Service Accounts Deleting a Samsung Account from the TV Changing and Adding Information to a Samsung Account Using Supported Features via the Pop-Up Menu Using the Games PanelDownload/Remove View detail Quickly Installing Games Installing and Running a GameInstalling a Game from the Detailed Game Information Screen Launching a Game Updating a Game Managing Downloaded or Purchased GamesRemoving a Game Rating/Sharing/Reviewing a Game Using the Samsung Apps Panel Move Update AppsDelete Multi Delete Quick Installation Installing an AppLets you update the apps when updates are available Selected app is installed on the TV Additional Notes Installing an App from the Detailed App Information Screen Launching an App Default AppsManual Web Browser Deleting an App from the TV Relocating an App on the Apps ScreenDeleting an App Rating/Reviewing an App Setting Auto App UpdateUpdating Apps Removing Multiple Apps Setting Push Notification Using Other App Features and FunctionsUsing Channel Bound Apps Menu Smart Hub Apps Settings Viewing the Program Schedule of Digital Channels Using the On TV PanelProgram Recommendations by Time Popular Videos Viewing Detailed Program Information Receiving Recommended Content Notification Configuring On TV SettingsRemoving Adult Content from the Recommended List Menu Smart Hub On TV Settings On TV Setup Featured Using the Movies & TV Shows PanelFavorites View the movies and TV programs registered as Favorites TV Shows MoviesTrailers Trending Adding Content to Favorites Preventing Children from Watching Adult ContentWatching a Movie/TV Program Menu Smart Hub VOD Rating Lock Rating Content Rating and Sharing a Purchased ContentWriting a Content Review on an SNS Social Networking Site Using the Multimedia Panel Playing Photos, Videos, and Music Safely Removing a USB Device Playing Media Content Saved on a USB DeviceTo exit, press the button or Return button Allowing Connections with a Computer/Mobile Device Playing Multimedia Content Saved on a Computer/Mobile Device When Connected Through Dlna Using Your Home Network Playing Media Content Saved in a Storage Service When Connected Through Samsung Link Buttons and Functions Available While Viewing Photos SettingsPause / Play Previous / Next Rewind / Fast Forward Buttons and Functions Available While Viewing Videos Picture Size Buttons and Functions Available While Playing Music Sound ModeRepeat Shuffle Listening to Music in HD Quality Filter Functions on the Media Content List ScreenSort By Options News Using the NewsON PanelWeather This function is not available in the U.S.A. and Canada Using the Soccer Panel Modifying the Favorite Team List Setting Your Favorite TeamDeleting favorite teams Select Edit teams on the Soccer panel Using the Voice Recognition Tutorial Using Imperative Voice ControlControlling the TV with Your Voice for UHD Menu System Voice Control Changing the Voice Control Language Learning Voice Control BasicsMenu System Voice Control Language Using Interactive Voice Control Selecting a Gender for the TV Voice Enabling/Disabling TV Voice Controlling the TV with Your Voice for SEK 2500U Testing Noise Around the TVs Built-in Microphone Using Imperative Voice Control Learning Voice Control Basics Using Interactive Voice Control Setting the Recognition Responsiveness Testing Ambient Illumination Using the TV Camera Controlling the TV using Motions Motion ControlChecking Ambient Noise and Illumination Menu System Motion Control Try Now Activating Motion Control Using the Motion Control TutorialLearning Motion Control Basics Menu System Motion Control Motion Control Try Now Moving from one Smart Hub panel to another Returning to the previous menuDisplaying the Context-sensitive Menu on Smart Hub Zooming the picture on the screen in or out Using Like function Adjusting Pointer Speed Try NowShowing and Hiding Animated Motion Guide Try Now Panning a Zoomed-in Picture Motion Control Layout on the TV Screen Motion Control Screen Layout Motion Control Layout on the Smart Hub Screen Displaying Hidden Icons When Using Smart Hub Registering Your Face to Your Samsung Account Using Face RecognitionSelect Take Picture Signing in to a Samsung Account Using Face Recognition Changing Your Login Method to Face Recognition Digital Broadcast Information at a Glance Using the GuideChannel Filter Navigating the Program Schedule Edit Favorite Channels Viewing Detailed InformationTo use Edit Favorite Channels Digital Channel Signal Info and Strength Changing the broadcast signalMenu Support Self Diagnosis Signal Information Try Now Checking Current Program Info Formatting a USB Recording Device Recording ProgramsMultimedia USB Drive Managing USB Recording Devices Default Recording DeviceFormat Device Check Device Instant Recording Recording ProgramsYou can record current and upcoming programs Select Broadcasting Schedule Manager Buttons and Functions Available While Recording a Program Deleting Schedule Recording Sessions Managing the Schedule Recording ListEditing Schedule Recording Sessions Menu Broadcasting Schedule Manager Viewing Recorded Programs Buttons and Features Available while playing RecordingsZoom Stop Live TV Highlight Player Caption Managing Recorded Files Saved File List FeaturesSorting the Saved File List Options Digital Channel Schedule Viewing Setting Up a Schedule ViewingGuide Screen Program Info Screen Program Info Screen Analog Channel Schedule ViewingMenu Broadcasting Schedule Manager Try Now Editing a Schedule Viewing Canceling a Schedule Viewing Go to Live TV / Stop Timeshift Using TimeshiftPause Using Options Using the Channel ListMenu Broadcasting Channel List Try Now Viewing the Added Channels or Favorites Lists Registering and Removing Channels Registering, Removing, and Editing ChannelsRemoving Registered Channels Menu Broadcasting Edit Channel Try Now Adding Back Removed Channels Editing Registered Channels Program Rating Lock Blocking Programs Using the TV RatingMenu Broadcasting Program Rating Lock Categories on the left Blocking Based on Canadian English Rating Blocking based on Movie Rating MpaaFrom the Mpaa Blocking Based on Downloadable U.S. Rating Blocking Based on Canadian French RatingWatching Blocked / Restricted Programs Registering Channels as a Favorites Creating a Personal Favorites ListRegistering the Current Channel as a Favorite Menu Broadcasting Edit Favorites Try Now Registering Multiple Channels as Favorites Selecting from Favorite List Channels Only Edit Favorites Screen Menu Items Editing a Favorites ListCopy to Favorites Rename Favorites Rearranging a Favorites List Removing Registered Channels from a Favorites ListTo remove channels from a favorite list Select Change Fav Copying Channels from One Favorites list to Another Renaming a Favorites ListTo copy channels from one favorite channels list to another Enabling Soccer Mode Making Sports Programs More Realistic with Soccer ModeExtracting Highlights Automatically Press the E button. The following buttons appear Functions Available While Watching Sports in Soccer ModeSave as Highlight Record Pause or resume the video Viewing a game recorded in Soccer ModeFast forward Watch Live TV at the same time Showing Captions TV-Viewing Support FeaturesEnabling Captions Try Now Selecting the Caption Language Try Now Size Return to DefaultFont Style Font Color PIP Broadcast Viewing Enabling the Audio Guide for the Video Description Selecting the Broadcast Audio Language Scanning for Available ChannelsSelecting the Broadcast Audio Language Digital Menu Broadcasting Channel Settings Fine Tune Try Now Fine-Tuning the ScreenMenu Broadcasting Channel Settings Clear Scrambled Channel Remove Scrambled Channels Choosing the Right Picture Mode for the Viewing Environment Changing the Picture Mode and Adjusting the Picture Quality Adjusting the Picture Quality for Each Picture Mode Fine-Tuning Each Picture Mode Advanced Settings Color Space Try Now Adjusts the primary color intensityWhite Balance Try Now Motion Lighting Try Now Adjusting the Picture for Easier Viewing Picture Options Auto Motion Plus Try Now Film Mode Try NowSmart LED Cinema Black Try Now Starting 3D Viewing in 3DMenu Picture 3D Try Now Menu Picture 3D 3D Mode Try Now Changing the 3D Mode Menu Picture 3D Adjusting the 3D Effect Sound Select Picture Support Functions Choosing the Right Screen Size Try Now Changing the Picture Size and Position Adjusting the Screen Position Try Now Resetting the Picture Mode SettingsMenu Picture Reset Picture Try Now Menu Picture Picture Size Position Choosing the Right Sound Mode for the Environment Changing the Sound Mode and Using Sound EffectsUsing Sound Effects Customizing Sound Sound Customizer Using a Custom Sound ProfileCustomizing Sound Modifying a Custom Sound Renaming and Deleting Custom Sound ProfilesMenu Sound Sound Customizer Manage Custom Sound Try Now Menu Sound Sound Customizer Edit Custom Sound Try Now Selecting Speakers Sound Support Functions Listening to TV Sound through Samsung Bluetooth Audio Designating the TVs Installation Type Enabling Digital Audio Output Resetting All Sound Settings Listening to 3D Audio in 3D ModeAuto Volume Try Now Menu Sound Reset Sound Try Now Setting the Current Time Setting the Time and Using the TimerSetting the Clock using Digital Broadcast Info Menu System Time Clock Clock Mode Try Now Setting the Clock Manually If the Clock is Wrong in Auto ModeMenu System Time Clock Time Offset Try Now Menu System Time Clock Clock Set Try Now Using the Sleep Timer Using the TimersTurning On the TV using On Timer Menu System Time Off Timer Try Now Turning Off the TV Using the Off TimerSet the time that the TV turns off automatically Using Energy Saving Features Using the Screen Burn Protection and Energy Saving FeaturesPreventing Screen Burn Setting Up Anynet+ HDMI-CEC Using Anynet+ HDMI-CECMenu System Anynet+ HDMI-CEC Try Now Auto Turn Off Try Now Accessing the External Devices Menu Using Anynet+ HDMI-CECSelecting an External Device Anynet+ HDMI-CEC Additional e-Manual Features Using the e-ManualLaunching the e-Manual Using History to Load Previously Read Pages Accessing the Menu from the e-ManualConfiguring Auto Update Loading Reference Pages Menu Support Software Update Try Now Update nowMenu Support Software Update Update now Try Now Updating the TV’s Software Manually, Using a USB Flash Drive Protecting the TV from Hacking and malicious code Enabling Automatic Software UpdatesChecking the TV and Connected Storage Media Menu System Smart Security Settings Auto Scan Automatically Scanning when the TV is Powered OnAutomatically Adding malicious code to the Blocked List If malicious code is detected Setting Up a Password Using Other FunctionsChanging the Menu Language Checking Notifications Enabling Voice Guides for the Visually Impaired Menu System Accessibility Voice GuideChannel List Source Guide On TV Voice Control TV Menus Changing the Volume, Speed, Pitch and Level of Voice Guide Adjusting the Menu TransparencyWhite Text on Black Background High Contrast Enabling the TV to Boot Faster Showing/Hiding the Samsung Logo while BootingExpanding the Smart Hubs Focus Area Enabling/Disabling Sound Feedback Update Recorded Program UHD Evolution Kit BackupMenu System UHD Evolution Kit Backup Menu System Update Recorded Programs Enabling Game Mode Enabling/Disabling the Front IndicatorsEnjoying Rich Colors and Superior Picture Quality BD Wise Menu System DivX Video On Demand Try Now Menu Support Self Diagnosis Reset Try Now Restoring the TV to the Factory SettingsMenu Support Use Mode Try Now Getting Support Diagnose your TV Adjust the TV settings for youSupport through Remote Management Getting Remote Support Having a Samsung Tech service your TV remotely is easy Finding the Information You Need for ServiceHow Does it Work? Menu Support Contact Samsung Try Now Testing the Picture There is a problem with the pictureMenu Support Self Diagnosis Picture Test Try Now Setup or Auto Program Broadcasting Auto Program Cant hear the sound clearly Testing the SoundMenu Support Self Diagnosis Sound Test Try Now Cant see 3D images clearly Testing 3D Picture QualityMenu Support Self Diagnosis 3D Picture Test My computer wont connect There is a problem with the broadcastCant connect to the Internet Schedule Recording cannot Schedule Recording/Timeshift function isnt working Anynet+ HDMI-CECfrom the list, and then a device Anynet+ HDMI-CEC isnt working Want to reset the TV Am having trouble launching/using appsMy file wont play Signal Information Other Issues Broadcasting option 3D Precautions Read Before Using 3D Viewing ModePage Safety Precautions Recommendation with Voice Interaction Recommendation DisclaimerRecommendation These specifications apply to the 169 display ratio only Supported Resolutions for 3D Modes3D Mode L/R, T/B 3D Mode Horizontal Line Vertical Line Pixel Frame Digital Channel ComponentVideos/Photos Computer via Hdmi Cable Hdmi Connector except for the MHL-to-HDMI Connector Supported Resolutions for UHDMHL-to-HDMI Connector If Hdmi UHD Color is set to Off Voice, Motion, and Face Recognition Precautions Read Before Using Voice, Motion, or Face RecognitionUsing the TV Camera Face Recognition Voice Control Motion Control Requirements for Using Voice Recognition Requirements for Using Voice, Motion, or Face RecognitionRequirements for Using Motion Recognition Requirements for using Face Recognition Read Before Using Apps Read Before Using the Web Browser Page Photo, Video, and Music File Use Limitations Read Before Playing Photo, Video, or Music FilesCompatible Storage Devices for File Transfers Supported Internal Subtitles Supported External Subtitles Supported Music Formats and Codecs Supported Image Formats and Resolutions Supported Video Codecs Video Decoders Other RestrictionsAudio Decoders Picture Sizes and Input Signals Read After Installing the TVInstalling an Anti-Theft Lock Wireless Internet Precautions Read Before Setting Up a Wireless Internet ConnectionWireless Security Protocols IBM Read Before Connecting a Computer Supported Resolutions Vesa DMT CEA-861 Supported Resolutions for Video Signals Open Source License Notice License 480i/480p/720p/1080i/1080p GlossaryARC Audio Return Channel DVI Digital Visual Interface Ethernet Dynamic versus Static IP AddressesComponent Connection