Getting Remote Support

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

••Diagnose your TV

••Adjust the TV settings for you

••Perform a factory reset on your TV

••Install recommended firmware updates

How Does Remote Support Work?

Having a Samsung Tech remotely service your TV is easy.

1. Call the Samsung

2. Open the menu on

Contact Center

your TV and go to

and ask for remote

the Support section.

support.

 

3.Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV. That's it!

Caring for the TV

‐‐If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.

‐‐The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

Turn off the TV, and then gently wipe away smudges and fingerprints on the screen with a micro-fiber cloth. Clean the body of the TV with a soft cloth dampened with a small amount of water. Do not use flammable liquids (benzene, thinners, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on the cloth.

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[HU8500-8550-ZA]BN68-06001K-00ENG.indb 30

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Samsung UN75HU8550, UN85HU8550 user manual Getting Remote Support, Caring for the TV, How Does Remote Support Work?

UN75HU8550, UN85HU8550 specifications

The Samsung UN85HU8550 and UN75HU8550 are part of the renowned HU8550 Series of Ultra HD 4K TVs, designed to deliver an exceptional viewing experience. These models are distinguished by their impressive screen sizes, with the UN85HU8550 boasting an expansive 85 inches and the UN75HU8550 offering a more compact 75 inches, both suitable for a variety of room sizes and viewing preferences.

One of the standout features of the HU8550 series is its Ultra HD resolution, which provides four times the pixel density of standard 1080p Full HD. This results in remarkably crisp and detailed images, allowing viewers to appreciate the finer details in their favorite content. The high resolution, combined with Samsung's proprietary UHD upscaling technology, ensures that even lower-resolution media is enhanced, making it look closer to 4K quality.

Samsung's Precision Black technology further enhances the picture quality by improving contrast levels, delivering deeper blacks and brighter whites for an improved dynamic range. Additionally, Ultra Clear Panel technology minimizes reflections and distractions from ambient light, ensuring that the viewing experience remains engaging regardless of the lighting in the room.

For connectivity, both models come equipped with a variety of ports, including multiple HDMI and USB connections, allowing users to connect their favorite devices. The inclusion of Samsung's Smart Hub provides access to a wide array of streaming services, apps, and games, making it easier for users to browse and enjoy content. Furthermore, the built-in Wi-Fi enables seamless connectivity to the internet for streaming and browsing.

Audio quality is also a consideration with the HU8550 series. Both models feature advanced audio technologies that enhance the sound experience, such as DTS Premium Sound, which adjusts the audio output depending on the type of content being viewed.

In terms of design, the UN85HU8550 and UN75HU8550 are sleek and modern, featuring a slim profile that allows them to blend seamlessly into any home decor. Their minimalist design is complemented by the thin bezel, which maximizes the screen-to-body ratio and provides an immersive viewing experience.

In summary, the Samsung UN85HU8550 and UN75HU8550 are exemplary models in the premium ultra HD market, featuring cutting-edge technologies and impressive screen sizes that cater to a wide range of viewing needs. With their stunning visuals, smart connectivity, and superior audio, these TVs are built to elevate the home entertainment experience.