C18A_ENG_europe_17"_film 10/10/03 4:11 PM Page 80
Troubleshooting: Before Contacting Service Personnel
ENG
Before contacting Samsung
If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.
No sound or picture
Normal picture but no sound
No picture or black and white picture
Sound and picture interference
Blurred or snowy picture, distorted sound
Remote control malfunctions
◆Check that the mains lead has been connected to a wall socket.
◆Check that you have pressed the “I ” button (On/Off) and the POWER (
) button.
◆Check the picture contrast and brightness settings.
◆Check the volume.
◆Check the volume.
◆Check whether the volume MUTE (
) button on the remote control has been pressed.
◆Adjust the colour settings.
◆Check that the broadcast system selected is correct.
◆Try to identify the electrical appliance that is affecting the television, then move it further away.
◆Plug your television into a different mains socket.
◆Check the direction, location and connections of your aerial. This interference is often occurs to the use of an indoor aerial.
◆Replace the remote control batteries.
◆Clean the upper edge of the remote control (transmission window).
◆Check the battery terminals.
You cannot insert a video cassette
The buttons on the front panel have no effect
The television programme was not recorded.
Timer recording was unsuccessful
◆A video cassette can only be inserted with the window side up and the safety tab facing you.
◆The panel lock function has been activated; refer to page 34 for further details.
◆Check that the safety tab on the cassette is intact.
◆Check the timer settings. If there was a power failure or interruption during timer recording, the recording will have been cancelled.
◆Check that the POWER (
) button was pressed to activate the timer (STANDBY and TIMER indicators on). : 1 Tuner model.
Noise bars or streaks on playback | ◆ | Adjust the vertical alignment of the picture; refer to page 42. | |||||
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| ◆ | Change cassettes. This cassette may be excessively worn. |
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When the PLAY/PAUSE ( |
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pressed during playback, the still |
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picture has severe “noise bar” streaks | ◆ | Adjust the vertical alignment of the picture; refer to page 42. | |||||
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The rewind or | ◆ | Check that the tape is not already at the beginning or end of the | |||||
have no effect |
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| cassette respectively. |
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