Getting Started With PCS Service

Determine if Your Phone is Already Activated

If you received your phone in the mail or purchased it at a Sprint Store, it probably has already been activated. All you need to do is unlock your phone.

If your phone is not activated, please refer to the Start Here Guide included with your phone.

Unlocking Your Phone

Follow these steps to unlock your phone:

1.Press and hold for a few seconds to turn the phone On.

2.Press any key.

3.Enter your four-digit lock code. For security purposes, the code is not visible as you type.

Tip: If you can’t recall your lock code, try using the last four digits of either your Social Security number or PCS Phone Number or try 0000. If none of these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).

Activating Your Phone

To activate your phone, follow the directions in the Start Here Guide included with your phone.

Section 1: Getting Started

 

1A: Setting Up Service

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