Samsung VP-MM11S/AND, VP-MM11S/XEF, VP-MM11S/XET, VP-MM12S/XET, VP-MM12BL/XET, VP-MM11S/CHN manual 148

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Troubleshooting : Self-Diagnosis Display
Symptom	Possible Causes	Measure
Digital zoom does not	The digital effect is set enabled.	Turn off the Digital Effects, page 66.						66
work.
			SD		SD		SD
Files stored in the mini SD	Mini SD card is protected.	Release the mini SD card protection tab.						84
card can not be deleted.	The file is protected.	Unlock the protection of the file, page 84.
Images on the LCD	Ambient light is too bright.	Adjust the LCD brightness, page 37.	LCD				LCD	37
monitor appear dark.	Ambient temperature is too low.	Low temperature may produce a dark LCD						LCD
		screen. It is normal, not a malfunction.
Play, rewind, and fast	Photo Mode is selected.	Select Movie Mode and press the
forward do not work.		[Shortcut 1] button.
Mini SD card cannot play	Movie Mode is selected.	Select Photo Mode and press the
back (Photo Mode)		[Shortcut 1] button.
			SD	(
No picture is taken when	Not enough free memory space.	Empty the mini SD card to make free
			)
[Record / Stop] button is	Mini SD card was formatted using	memory space.
fully pressed.	another device.	Format the mini SD card.	[Record /				SD
Built-in flash will not go off	Flash mode is set to Off	Select different flash mode, page 71.	Stop]		SD		SD
	Movie Mode is selected.	Flash will not work in Movie Mode.
								71
Cannot record a movie	Photo Mode is selected.	Select Movie Mode.
LCD monitor turns off	To save power consumption, the LCD	Pressing any button will turn the Miniket
automatically.	monitor and the Miniket photo goes	Photo back on.
	down if there is no button operation	Pressing the button once again will
			LCD
	for a certain period of time (depending	operate its original function.
	on the operation mode), which is not a				LCD	(
	malfunction.				),
Maximum recording time	Recording / lighting conditions may	It is normal, not a malfunction.
					/
and photo capacity is	affect the size of the recordings.		.
different than the
specifications.
									SD
Audio and Video does not	Damaged data file.	Static electricity and strong magnetic fields
								SD
play back.		may damage the data stored in the mini
		SD card. Be careful with handling the mini
		SD card. Damaged data cannot be
		recovered.
No audio plays when	Photo viewing does not support audio.	It is normal, not a malfunction.			MPEG4
viewing photos.
Movie plays with mosaic	Subject is moving fast.	It is normal. It is not malfunction. When
and / or block-shaped	By the nature of MPEG4 playback.	you play back the movie on a PC, it plays
noise.		back properly.	MPEG4		/			CD
Data copied from a PC will	Data file does not comply with the	Non-supported file formats will not play. It						137
not play.	supported file format.	is normal, not a malfunction.
MPEG4 movie taken will	Required driver / application software	Install the required driver / application
not play on a PC	are not properly installed.	software, including the CODEC from the
		provided CD, page 137.
Music files will not play on	Data file does not comply with a	The encoding format of the music file may
			/					140
the Miniket Photo.	supported file format.	not comply with a supported file format.
		Check the music file.	/
Audio / Video will not play	Cable connection was done improperly.	Check the cable connections, page 140.					Set the mode to Movie play by pressing
when connected to a TV /	The <Source> of the TV is set	Set the proper channel of <Source> of					the [Shortcut1] button, page 140.
VCR.	improperly.	connected Miniket Photo.
								139
		Set the mode to Movie play by pressing
		the [Shortcut1] button, page 140.
OSD will not appear on	Mode is set to Recording mode.	Set the mode to Movie view, page 139.
the TV monitor.	TV set may not support on -creen text	It is normal, not a malfunction.
	display depending on manufacturer.

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