troubleshooting
CHECKLIST BEFORE SVC CALLS
| Symptom | Checklist |
| Measure to Take | |
| Vacuum cleaning | • Is the dust bin assembled? |
| • Install the dust bin. | |
| Robot does not | • Is the Power Switch turned on? | • Turn on the Power Switch. | ||
| operate at all before | ||||
|
|
| ||
| cleaning. | • Is cleaning mode ( | ) in the | • Press the ( ) button. (To turn it | |
| display panel turned on? |
| off, press and hold the ( ) button | |
|
|
| down for 3 seconds or longer.) | |
| • Does the battery level icon on | • Lift up the Vacuum cleaning | ||
| the display move to the right as | Robot, and manually dock the | ||
| shown? |
| robotic vacuum onto the charger | |
| ( | ) | to charge it. | |
|
| |||
| • Vacuum cleaning Robot will not | • Replace the batteries in the remote | ||
| operate when the battery in the | control. (AAA type) | ||
| remote control is depleted. (Option) |
| ||
Vacuum cleaning | • Does the battery level icon on | • Lift up the Vacuum cleaning Robot, | ||
| Robot stopped | the display move to the right as | manually dock the robotic onto the | ||
| operating while | shown? |
| charger to charge it. | |
cleaning. | ( | ) |
| |
|
| |||
| • Has the vacuum cleaning robot | • Turn off the Power Switch and | ||
| become hooked on wires on the | remove the wires. | ||
| fl oor? |
|
| |
| • Is the Vacuum cleaning Robot | • Turn off the Power Switch and | ||
| stuck to the fl oor where there is a | move the cleaning robotic vacuum | ||
| height difference? |
| to another place to clean. | |
-The driving wheel is lifted.
| • Is there a thin towel (cloth) | • Turn off the Power Switch and |
| wrapped around the driving wheel? | remove the thin towel. |
|
|
|
| • Is the Vacuum cleaning Robot | • Turn off the Power Switch and |
| stuck on the doorsill? | move the Vacuum cleaning Robot |
|
| to another place to clean. |
|
|
|
The suction power is | • Check whether the dust bin is full | • Stop the Vacuum cleaning Robot |
weak while cleaning. | of dust. | and empty the dust bin. |
|
|
|
| • Check whether the suction inlet is | • Turn off the Power Switch and |
| clogged by foreign substances. | remove the foreign substances on |
|
| the suction inlet. |
|
|
|
| • Check whether the Filter is | • Clean the Filter well. |
| clogged. |
|
36_ troubleshooting