TROUBLESHOOTING FOR ERROR CODES

ERROR CODE

CAUSE

SOLUTION

Vacuum cleaning Robot is caught, stuck or trapped while navigating.

Turn off the Power Switch at the bottom and move the Vacuum cleaning Robot to a different location.

Flash • A foreign substance (string, paper, toy etc.) is caught in the power brush.

Turn off the Power Switch at the bottom and remove the foreign substance from the power brush.

Flash• A foreign substance (string, paper, toy etc.) is caught in the left driving wheel.

Turn off the Power Switch at the bottom and remove the foreign substance from the left driving wheel.

Flash • A foreign substance (string, paper, toy etc.) is caught in the right driving wheel.

Turn off the Power Switch at the bottom and remove the foreign substance from the right driving wheel.

Flash

Flash

• Check bumper sensor.

• Slightly pull the stuck bumper outward.

 

Flash

 

 

 

 

 

 

Flash

Flash

• A foreign substance (dust, stain

• Turn off the Power Switch at the bottom

 

 

etc.) is on the Obstacle sensor

and wipe the foreign substance from the

Flash

Flash

window.

front and rear sensor windows using a soft

 

cloth.

 

 

 

 

Flash

Flash

• A foreign substance (Dust,

• Turn off the Power Switch at the bottom

 

 

stain etc.) is on the Cliff sensor

and wipe the foreign substance on the cilff

Flash

 

window.

sensor window with a soft cloth.

 

 

 

Flash

• Dust bin not inserted.

Flash

Insert the dust bin until you hear a “Click” sound.

Flash Flash

• A foreign substance (String,

 

cloth etc.) is caught on the edge-

 

cleaning side rotating brush.

Turn off the Power Switch at the bottom and wipe the foreign substance from the edge-cleaning side rotating brush.

If you press the () button or turn off the Power Switch, the error code is cleared.

38_ troubleshooting

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Samsung VR10ATBATGY/SW, VR10ATBATBB/EO, VR10ATBATGY/EG, VR10BTBATBB/EF, VR10ATBATGY/EF manual Troubleshooting for Error Codes

VR10ATBATRD/SW, VR10ATBATRD/EO, VR10ATBATGY/EF, VR10BTBATBB/EF, VR10ATBATBB/EO specifications

The Samsung VR10BTBATBB/EG, VR10ATBATGY/EG, VR10BTBATUB/SW, VR10BTBATGY/SW, and VR10ATBATGY/SW are part of Samsung’s innovative range of robot vacuums designed to simplify home cleaning. With a focus on convenience and advanced technology, these models showcase features that cater to diverse cleaning needs in modern homes.

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