Samsung VR20J9259UK/SW, VR20J9259UC/ET manual ENGLISH-32, Then remove them

Troubleshooting

Symptom	Checklist
	ffDust sensor mode is on.
	–– The dust sensor mode is on by default. When the POWERbot passes through a
POWERbot moves	dusty area, it moves around that area to focus on cleaning.
around at the same	ffPOWERbot moves around an area and the "DUST" is on the display panel
place.	even though there's no dust at the surrounding area.
	–– Check if foreign matters are caught between the dustbin and power brush and
	then remove them.
	ffCheck if the charger is installed near a narrow passage or door, and reinstall it
POWERbot does not	in the other areas.
clean a certain area.	–– If the charger is installed near a narrow passage or door, the POWERbot
	cannot pass through the passage or doorsill.
The battery usage time	ffCheck if you're using manganese drycell batteries and replace the batteries
of the Virtual guard is
too short.	with new ones. (2 type D (LR20) batteries)
I have installed the
Samsung Smart	ffYou can use the product after connecting the wireless router and the
Home app, but, the
	POWERbot through Easy-Setup according to the procedure.
POWERbot fails to be
connected.
I fail to log into the	ffCheck your ID and password on the screen of the Samsung account.
Samsung account.
There appears a
message saying there	ffYou may have failed temporarily due to the distance from the wireless router or
is a failure during	other obstacles. Please try again after a while.
Easy-Setup.
The products do not	ffTurn off the Samsung Smart Home app and then run it again, or disconnect
work even though
	the smart phone from the wireless router and then connect it again. Or turn off
the smart phone is
	the power supply of the POWERbot, turn it on, wait for a minute or longer, and
normally connected to
	then run the Smart Home app again.
the POWERbot.
The functions of the	ffCheck if the remote control blocking function of the POWERbot is set. (If the
Samsung Smart Home
App do not work.	Wi-Fi indicator is turned off, the remote control is locked.)
The Samsung Smart
Robot Vacuum App	ffCheck if the POWERbot is connected to the wireless router.
fails to get started.
POWERbot is not	ffCheck the setting status of the wireless router.
connected to Wi-Fi.

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