Symptom

Check

Remedy

I cannot group products.

•• Is the product connected to the

•• If the product is connected to

 

network via Wi-Fi?

the network via Bluetooth or TV

 

 

SoundConnect, you cannot use the

 

 

group products function.

App doesn't work properly

•• Does an error occur when

•• Make sure your smart device is

 

accessing the app?

compatible with the app. (See

 

 

page 65) Click here.

 

 

•• Make sure the app is the latest

 

 

version.

 

 

•• Make sure the product's front LED

 

 

turns from red to blue.

 

 

•• If used with a HUB

 

 

-- Make sure the HUB and the

 

 

smart device are connected to

 

 

same router.

 

 

-- Make sure the HUB's indicator

 

 

LED's show that it is working

 

 

correctly. (See page 16, item 3.)

 

 

Click here.

 

 

-- If you experience troubles

 

 

with connecting the HUB and

 

 

product, try relocating the

 

 

product so that the product is

 

 

closer to the wireless router or

 

 

HUB.

NOTE

99If the problem persists, consult the service centre for troubleshooting.

AAOpen Source License Notice

•For further information on Open Sources used in this product, please visit the website: http:// opensource.samsung.com

AALicences

•The Spotify Software is subject to third party licenses found here : www.spotify.com/connect/third-party-licenses.

•For more information about Spotify Connect, please visit www.spotify. com/connect

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