Samsung WC12ZR, AW12A6(A7)JA, AW147JB, AW12A6(A7)JD, AW146JB, AW127JE/B Solving Common Problems

Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem Explanation/Solution

The air conditioner does not operate at all

◆Check that the circuit breaker used for the air conditioner has not been triggered.

◆Check that the power cable is plugged into a wall socket and the socket is switched on, if necessary.

◆Check that the operating mode indicator (COOL or FAN) on the

unit is lit up; if necessary press (On/Off) on the remote control or unit.

The air conditioner does not	◆ Check that there are no obstacles between you and the unit.
operate with the remote control	◆	Replace the remote control batteries if necessary.
	◆	Check that you are close enough to the unit (seven metres/yards or less).

No beep is heard when you press		◆ Check that you are pointing the remote control at the remote control
	(On/Off) on the remote control	sensor on the unit.

◆Replace the remote control batteries if necessary.

The air conditioner does not		◆ Check that the correct operating mode has been selected COOL.
cool		◆ The room temperature may be too low.
		◆ Dust may be blocking the air filter; refer to page 13 for cleaning
		instructions.
		◆ Check that there is no obstacle blocking the air flow into or out of the unit.
The air flow direction does not		◆ Check that the air conditioner has been switched on; if necessary, press
change when you press the			(On/Off) on the remote control or unit.
	button
The timer is not correctly triggered		◆ Check that the timer has been programmed correctly; refer to page 11.
Odours are permeated in the		◆ Air the room.
room during air conditioning

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