Troubleshooting

Troubleshooting Troubleshooting

Problem

 

Action

 

 

 

Check the drain hose.

LC

• Make sure the end of the drain hose is placed on the floor.

Make sure the drain hose is not clogged.

 

 

• If the information code remains, contact a customer service

 

 

centre.

 

 

NOTE

LC1

 

When the washer displays the “LC/LC1” code, the washer do

 

draining for 3 minutes. During this time, the Power button is

 

 

 

 

inoperative.

 

 

 

Spinning does not work.

 

• Make sure laundry is spread out evenly.

UB

• Make sure the washing machine is on a flat, stable surface.

Redistribute the load. If only one item of clothing needs

 

 

washing, such as a bathrobe or pair of jeans, the final spin

 

 

result might be unsatisfactory, and an “UB” check message

 

 

will be shown in the display.

 

 

 

Check the motor for operation.

3C

• Try restarting the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

The electronic control needs to be checked (Over Voltage Error).

 

• Check the PCB and wire harness.

 

• Check if power is supplied properly

 

• If the information code remains, contact a customer service

UC

 

centre.

 

Low voltage detected.

 

• Check if the power cord is plugged in.

 

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

High temperature heating check.

HC

If the information code remains, contact a customer service

 

 

centre.

 

 

 

54  English

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Samsung WD10J6410AX/SV manual LC1