Troubleshooting

Troubleshooting

Code

 

Action

 

 

 

Laundry needs protection because the water being supplied is too hot.

4C2

• Make sure the cold and hot water taps are properly connected.

Power off and power the machine on after 2-3 minutes, and then try

 

 

 

again.

 

 

 

Check the drain system.

5C

Make sure the drain filter is not clogged.

 

• If the drain filter is clogged, clean the filter and restart the machine.

 

 

 

Check the washing heater.

HC

Power off and power the machine on after 2-3 minutes, and then try

 

 

again.

 

 

 

Check the drying heater.

HC2

Power off and power the machine on after 2-3 minutes, and then try

 

 

again.

Check the spinning process.

The load may not be balanced inside the drum. Check the drum and

UB

make sure the load is balanced.

Press START/PAUS to resume operation, or power off and power the machine on after 2-3 minutes, and then try again.

 

Check the MEMS sensor.

8C, 8C1, 8C2

Power off and power the machine on after 2-3 minutes, and then try

 

 

again.

 

 

OC

Water may overflow.

Close the water valve and call for service.

 

 

 

 

Check the motor.

3C

Power off and power the machine on after 2-3 minutes, and then try

 

 

again.

 

 

 

Check the PBA communication status.

AC6

Power off and power the machine on after 2-3 minutes, and then try

 

 

again.

For more information, see the user manual. If any of the information codes continues to appear, contact a local Samsung service centre.

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2016-04-07 ￿￿ 5:28:29