Troubleshooting
Troubleshooting
Code |
| Action | |
|
| ||
| Laundry needs protection because the water being supplied is too hot. | ||
4C2 | • Make sure the cold and hot water taps are properly connected. | ||
• | Power off and power the machine on after | ||
| |||
|
| again. | |
|
| ||
| Check the drain system. | ||
5C | • | Make sure the drain filter is not clogged. | |
| • If the drain filter is clogged, clean the filter and restart the machine. | ||
|
| ||
| Check the washing heater. | ||
HC | • | Power off and power the machine on after | |
|
| again. | |
|
| ||
| Check the drying heater. | ||
HC2 | • | Power off and power the machine on after | |
|
| again. | |
Check the spinning process.
•The load may not be balanced inside the drum. Check the drum and
UB | make sure the load is balanced. |
•Press START/PAUS to resume operation, or power off and power the machine on after
| Check the MEMS sensor. | ||
8C, 8C1, 8C2 | • | Power off and power the machine on after | |
|
| again. | |
|
| ||
OC | Water may overflow. | ||
• | Close the water valve and call for service. | ||
| |||
|
| ||
| Check the motor. | ||
3C | • | Power off and power the machine on after | |
|
| again. | |
|
| ||
| Check the PBA communication status. | ||
AC6 | • | Power off and power the machine on after | |
|
| again. | |
For more information, see the user manual. If any of the information codes continues to appear, contact a local Samsung service centre.
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