troubleshooting

UNDERSTANDING ERROR MESSAGES

ERROR CODE

SOLUTION

 

 

 

dE

Close the door.

 

 

4E

Make sure the source water faucet is turned on.

Check the water pressure.

 

 

 

5E

Check if the water in the drain hose is frozen.

Press the Start/Pause button to resume operating.

 

 

 

 

Laundry load is unbalanced; loosen any tangled laundry.

UE

 

If only one item of clothing needs washing, such as a bathrobe or

 

jeans, the final spin result might be unsatisfactory and an “UE” error

 

 

 

 

message will be shown in the display window.

 

 

 

It appears when the internal temperature of the drum is high.

Hot

 

The fan will automatically function, so just wait until “Hot” indication

 

 

disappeared.

 

 

 

This is when the internal temperature does not go down below a

cE

 

certain degree in washing or dehydrating.

 

 

Press the Start/Pause button to try again.

 

 

 

3E

Call after-sales service.

 

 

 

Before contacting After-Sales service:

1.Try to remedy the problem (See “Troubleshooting” on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

24_ Troubleshooting

WD7101CKW-02502E-01_EN BASIC.indd 24

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Samsung WD7101CKW/YLE manual Understanding Error Messages, Error Code Solution, Before contacting After-Sales service

WD7101CKW/YLE, WD7101CKW/XEO, WD7101CKW/XEH specifications

The Samsung WD7101CKW/XEH, WD7101CKC/YLE, and WD7101CKW/YLE are advanced washing machine models that exemplify Samsung's commitment to innovation and quality in home appliances. These models are designed to offer superior cleaning performance while ensuring convenience and energy efficiency for modern households.

One of the standout features of the WD7101 series is its all-in-one washer-dryer design. This allows users to wash and dry their laundry in a single unit, making it ideal for homes with limited space. The large drum capacity ensures that even bulky items like blankets and comforters can be accommodated without any issues, allowing for more laundry to be completed in fewer loads.

Samsung has incorporated its Eco Bubble technology into these models, which generates bubbles that penetrate fabric more effectively during the wash cycle. This means that less detergent is needed, while still achieving excellent cleaning results. The Eco Bubble feature is particularly beneficial for cold washes, as it helps to reduce energy consumption without compromising on performance.

Another notable technology is the Digital Inverter Motor, which powers the washer-dryer with enhanced efficiency and durability. This motor operates with lower noise levels and vibrations compared to conventional motors, making laundry less disruptive in a home environment. Additionally, the Digital Inverter Motor comes with a robust warranty, providing users with peace of mind regarding the unit's long-term performance.

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