Troubleshooting

Troubleshooting

Problem

 

Action

 

 

 

 

 

• Plug the power cord into a live electrical outlet.

 

 

• Check the fuse or reset the circuit breaker.

 

 

• Close the door and press or tap Start/Pause to start the

 

 

washing machine.

 

 

 

For your safety, the washing machine will not tumble or spin

 

 

unless the door is closed.

 

 

Before the washing machine starts to fill, it will

make a series

 

 

of clicking noises to check the door lock and does a quick

Stops.

 

drain.

 

 

• There may be a pause or soak period in the cycle. Wait briefly

 

 

and the washing machine may start.

 

 

• Make sure the mesh filter of the water supply hose at the

 

 

water taps are not clogged. Periodically clean the mesh filter.

 

If the washing machine is not supplied with sufficient power,

 

 

the washing machine temporarily will not drain or spin. As

 

 

soon as the washing machine regains sufficient

power, it will

 

 

operate normally.

 

 

 

 

 

• Fully open both taps.

 

 

• Make sure the temperature selection is correct.

 

 

• Make sure the hoses are connected to the correct taps. Flush

 

 

water lines.

 

 

• Make sure the water heater is set to supply a minimum

 

 

120 °F (49 °C) hot water at the tap. Also, check the water

 

 

heater capacity and recovery rate.

 

 

• Disconnect the hoses and clean the mesh filter. The mesh filter

Fills with the wrong

 

may be clogged.

 

water temperature.

While the washing machine fills, the water temperature may

 

 

change as the automatic temperature control feature checks

 

 

incoming water temperature. This is normal.

 

 

While the washing machine fills, you may notice just hot and/

 

 

or just cold water going through the dispenser when cold or

 

 

warm temperatures are selected.

 

 

 

This is a normal function of the automatic temperature

 

 

control feature as the washing machine determines the water

 

 

temperature.

 

 

 

 

 

50  English

WD80J5420AW_03588J-06_EN.indd 50

2018/3/7 15:12:26

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Samsung WD80J5420AW/EE manual Troubleshooting