Problem |
| Action |
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|
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| • Use the High or Extra High spin speed. |
| |
Load is wet at the | • | Use high efficiency (HE) detergent to reduce oversudsing. |
|
• | Load is too small. Small loads (one or two items) may become |
| |
end of a cycle. |
| ||
| unbalanced and not spin completely. |
| |
|
|
| |
| • Make sure the drain hose is not kinked or clogged. |
| |
|
|
| |
| • Make sure the door is properly closed. |
| |
| • Make sure all hose connections are tight. |
| |
Leaks water. | • Make sure the end of the drain hose is correctly inserted and |
| |
| secured to the drain system. |
| |
|
|
| |
| • | Avoid overloading. |
|
| • | Use high efficiency (HE) detergent to prevent oversudsing. |
|
|
|
| |
| • Excessive suds collect in recesses and can cause foul odours. |
| |
Has odours. | • Run cleansing cycles to sanitize periodically. |
| |
• | Clean the door seal (diaphragm). |
| |
|
| ||
| • Dry the washing machine interior after a cycle has finished. |
| |
|
|
|
|
No bubbles are seen | • | Overloading may screen bubbles. |
|
(Bubbleshot models |
| ||
• | Severely contaminated laundry may not generate bubbles. |
| |
only). |
| ||
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|
| |
|
|
| |
| • Make sure the Internet connection to your house is properly |
| |
| established. |
| |
• | Make sure the router turns on and operates normally. |
| |
| |||
• | Make sure you have installed the latest version of the Smart |
| |
|
| ||
|
| Control App. |
|
|
|
| |
If a problem persists, contact a local Samsung service centre. | Troubleshooting | ||
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English 51
2018/3/7 15:12:26
