Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

• Make sure to press or tap Start/Pause to start the washing

Does not start.

 

machine.

Make sure Child Lock is not activated.

 

 

Before the washing machine starts to fill, it will make a series

 

 

of clicking noises to check the door lock and does a quick

 

 

drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Fully open the water tap.

Water supply is

Make sure the door is properly closed.

insufficient, or no

Make sure the water supply hose is not frozen.

water is supplied.

Make sure the water supply hose is not kinked or clogged.

 

Make sure there is sufficient water pressure.

 

 

 

• Make sure the washing machine is running with sufficient

 

 

water pressure.

After a cycle,

• Make sure the detergent is added to the centre of the

 

detergent drawer.

detergent remains in

 

Make sure the rinse cap is inserted properly.

the detergent drawer.

• If using granular detergent, make sure the detergent selector is

 

 

 

in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

Troubleshooting

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Samsung WD70K5400OW/EE, WD80K5400OW/EE manual Troubleshooting, Checkpoints