![](/images/new-backgrounds/1323851/323851113x1.webp)
Problem |
| Action |
|
|
|
| |
| The Add Door lock/unlock is not working properly. |
| |
DC3 | • Turn the machine off, and restart the cycle. |
| |
• | If the information code remains, contact a customer service |
| |
|
| ||
|
| centre. |
|
|
|
| |
| Water is overflowed. |
| |
OC | • | Restart after spinning. |
|
• | If the information code remains on the display, contact a local |
| |
|
| ||
|
| Samsung service centre. |
|
|
|
| |
| Check the drain hose. |
| |
LC | • Make sure the end of the drain hose is placed on the floor. |
| |
• | Make sure the drain hose is not clogged. |
| |
|
| ||
| • If the information code remains, contact a customer service |
| |
|
| centre. |
|
|
| ||
|
| NOTE |
|
LC1 |
| When the washer displays the “LC”/“LC1” code, the washer |
|
|
| do draining for 3 minutes. During this time, the Power |
|
|
| button is inoperative. |
|
|
|
| |
| Spinning does not work. |
| |
| • Make sure laundry is spread out evenly. |
| |
UB | • Make sure the washing machine is on a flat, stable surface. |
| |
• | Redistribute the load. If only one item of clothing needs |
| |
|
| washing, such as a bathrobe or pair of jeans, the final spin |
|
|
| result might be unsatisfactory, and an “UB” check message |
|
|
| will be shown in the display. |
|
|
|
| |
| Check the Motor for operation. |
| |
3C | • Try restarting the cycle. |
| |
• | If the information code remains, contact a customer service |
| |
|
| ||
|
| centre. |
|
|
|
| |
| The electronic control needs to be checked (Over Voltage Error). |
| |
| • Check the PCB and wire harness. |
| |
| • Check if power is supplied properly. |
| |
| • If the information code remains, contact a customer service |
| |
UC |
| centre. |
|
| Low voltage detected |
| |
| • Check if the power cord is plugged in. |
| |
| • If the information code remains, contact a customer service |
| |
|
| centre. |
|
|
|
|
|
|
| English | 57 |
Troubleshooting
2016/11/1 9:24:48