Problem

 

Action

 

 

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

 

floor that is not slippery.

 

 

 

If the floor is not level, use the levelling feet to adjust the

 

 

 

height of the washing machine.

 

 

• Make sure the shipping bolts are removed.

 

Excessive vibrations

• Make sure the washing machine is not contacting any other

 

 

object.

 

or makes noise.

 

 

•

Make sure the laundry load is balanced.

 

 

 

 

• The motor can cause noise during normal operation.

 

 

• Overalls or metal-decorated clothes can cause noise while

 

 

 

being washed. This is normal.

 

 

• Metal objects such as coins can cause noise. After washing,

 

 

 

remove these objects from the drum or filter case.

 

 

 

 

 

• Make sure the drain hose is straightened all the way to the

 

 

 

drain system. If you encounter a drain restriction, call for

 

 

 

service.

 

 

• Make sure the debris filter is not clogged.

 

 

• Close the door and press or tap Start/Pause. For your safety,

 

 

 

the washing machine will not tumble or spin unless the door

 

Does not drain and/ or

 

is closed.

 

spin.

•

Make sure the drain hose is not frozen or clogged.

 

 

• Make sure the drain hose is connected to a drain system that

 

 

 

is not clogged.

 

 

•

If the washing machine is not supplied with sufficient power,

 

 

 

the washing machine temporarily will not drain or spin.

 

 

 

As soon as the washing machine regains sufficient power, it

 

 

 

will operate normally.

 

 

 

 

 

• Press or tap Start/Pause to stop the washing machine.

 

 

• It may take a few moments for the door lock mechanism to

 

 

 

disengage.

 

 

• The door will not open until 3 minutes after the washing

 

The door does not

 

machine has stopped or the power turned off.

 

open.

•

Make sure all the water in the drum is drained.

 

 

• The door may not open if water remains in the drum. Drain

 

 

 

the drum and open the door manually.

 

 

• Make sure the door lock light is off. The door lock light turns

 

 

 

off after the washing machine has drained.

 

 

 

 

 

 

 

English 

49

Troubleshooting

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Samsung WD75J6410AW/YL, WD85J6410AS/YL manual Troubleshooting
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WD85J6410AS/YL, WD75J6410AW/YL specifications

The Samsung WD75J6410AW/YL and WD85J6410AS/YL are advanced washer-dryer combinations designed to deliver efficiency, innovation, and convenience to modern households. Both models feature a sleek, aesthetic design that harmonizes with any laundry room while providing cutting-edge technology to handle everyday laundry needs.

One of the standout features of these models is their capacity. The WD75J6410AW offers a 7.5 kg washing and 4 kg drying capacity, while the WD85J6410AS boasts an 8.5 kg washing and 5 kg drying capacity. This makes them ideal for families and individuals who require substantial washing and drying capabilities without the hassle of separate appliances.

Equipped with Samsung's EcoBubble technology, these washer-dryers are designed to deliver outstanding cleaning performance even in low-temperature washes. The EcoBubble system generates bubbles that help detergent penetrate fabrics faster, ensuring effective stain removal while being gentle on clothes. This not only conserves energy but also promotes environmentally-friendly practices without compromising on cleanliness.

In addition to the EcoBubble technology, the models feature a Digital Inverter Motor, which operates quietly and increases durability while reducing energy consumption. This technology significantly lowers noise levels during operation, making them suitable for homes where quiet is essential, such as apartments or spaces close to living areas.

Furthermore, the WD75J6410AW/YL and WD85J6410AS/YL come with various wash programs, including quick washes and specialized cycles for delicates, woollens, and sportswear. The Digital Display provides a user-friendly interface that makes selecting programs and monitoring laundry straightforward.

Another key characteristic is the Smart Check feature. With this technology, users can diagnose problems via a smartphone app, allowing for quick troubleshooting without the need to consult the manual, ultimately saving time and effort.

Additionally, both models are designed with a diamond drum that features tiny water exit holes, which prevents damage to delicate fabrics while enhancing washing efficiency. The unique drum design ensures a gentle wash while removing dirt and grime effectively.

With a combination of advanced technologies, user-friendly features, and efficient performance, the Samsung WD75J6410AW/YL and WD85J6410AS/YL stand out as exceptional solutions for laundry needs, offering both convenience and reliability for any home. The integration of EcoBubble and Smart Check underlines Samsung's commitment to innovation, ensuring that laundry tasks are not just completed but done so with excellence and care.
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