Information codes

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Problem		Action

	Water is not supplied.
	• Make sure the water taps are open.
	• Make sure the water hoses are not clogged.
	• Make sure the water taps are not frozen.
	• Make sure the washing machine is operating with sufficient
		water pressure.
4C	• Make sure that the cold water tap and the hot water tap are
4C		properly connected.
		properly connected.
	• Clean the mesh filter as it may be clogged.
		NOTE
		When the washer displays the “4C” code, the washer do
		draining for 3 minutes. During this time, the Power button is
		inoperative.

	•	Make sure the cold water supply hose is firmly connected to
4C2		the cold water tap.
4C2		If it is connected to the hot water tap, the laundry may be
		If it is connected to the hot water tap, the laundry may be
		deformed with some cycles.

	Water is not draining.
	• Make sure the drain hose is not frozen or clogged.
	• Make sure the drain hose is positioned correctly, depending
5C		on the connection type.
5C	•	Clean the debris filter as it may be clogged.
	• Make sure the drain hose is straightened all the way to the
		drain system.
	• If the information code remains, contact a customer service
		centre.

	Operating the washer with the door open.
DC	•	Make sure the door is properly closed.
	• Make sure laundry is not caught in the door.

	Water is overflowed.
OC	•	Restart after spinning.
OC	•	If the information code remains on the display, contact a local
	•
		Samsung service centre.

Troubleshooting

English 53

WD85J6410AS-DC68-03591U-03_EN.indd 53

2017/2/22 15:21:59

WD85J6410AS/YL, WD75J6410AW/YL specifications

The Samsung WD75J6410AW/YL and WD85J6410AS/YL are advanced washer-dryer combinations designed to deliver efficiency, innovation, and convenience to modern households. Both models feature a sleek, aesthetic design that harmonizes with any laundry room while providing cutting-edge technology to handle everyday laundry needs.

One of the standout features of these models is their capacity. The WD75J6410AW offers a 7.5 kg washing and 4 kg drying capacity, while the WD85J6410AS boasts an 8.5 kg washing and 5 kg drying capacity. This makes them ideal for families and individuals who require substantial washing and drying capabilities without the hassle of separate appliances.

Equipped with Samsung's EcoBubble technology, these washer-dryers are designed to deliver outstanding cleaning performance even in low-temperature washes. The EcoBubble system generates bubbles that help detergent penetrate fabrics faster, ensuring effective stain removal while being gentle on clothes. This not only conserves energy but also promotes environmentally-friendly practices without compromising on cleanliness.

In addition to the EcoBubble technology, the models feature a Digital Inverter Motor, which operates quietly and increases durability while reducing energy consumption. This technology significantly lowers noise levels during operation, making them suitable for homes where quiet is essential, such as apartments or spaces close to living areas.

Furthermore, the WD75J6410AW/YL and WD85J6410AS/YL come with various wash programs, including quick washes and specialized cycles for delicates, woollens, and sportswear. The Digital Display provides a user-friendly interface that makes selecting programs and monitoring laundry straightforward.

Another key characteristic is the Smart Check feature. With this technology, users can diagnose problems via a smartphone app, allowing for quick troubleshooting without the need to consult the manual, ultimately saving time and effort.

Additionally, both models are designed with a diamond drum that features tiny water exit holes, which prevents damage to delicate fabrics while enhancing washing efficiency. The unique drum design ensures a gentle wash while removing dirt and grime effectively.

With a combination of advanced technologies, user-friendly features, and efficient performance, the Samsung WD75J6410AW/YL and WD85J6410AS/YL stand out as exceptional solutions for laundry needs, offering both convenience and reliability for any home. The integration of EcoBubble and Smart Check underlines Samsung's commitment to innovation, ensuring that laundry tasks are not just completed but done so with excellence and care.

Samsung WD75J6410AW/YL, WD85J6410AS/YL manual Information codes

Models: WD85J6410AS/YL WD75J6410AW/YL