Problem

 

Action

 

 

 

 

 

• Fully open both taps.

 

 

• Make sure the temperature selection is correct.

 

 

• Make sure the hoses are connected to the correct taps. Flush

 

 

 

water lines.

 

 

• Make sure the water heater is set to supply a minimum

 

 

 

120 °F (49 °C) hot water at the tap. Also, check the water

 

 

 

heater capacity and recovery rate.

 

 

• Disconnect the hoses and clean the mesh filter. The mesh filter

 

Fills with the wrong

 

may be clogged.

 

water temperature.

•

While the washing machine fills, the water temperature may

 

 

 

change as the automatic temperature control feature checks

 

 

 

incoming water temperature. This is normal.

 

 

•

While the washing machine fills, you may notice just hot and/

 

 

 

or just cold water going through the dispenser when cold or

 

 

 

warm temperatures are selected.

 

 

 

This is a normal function of the automatic temperature

 

 

 

control feature as the washing machine determines the water

 

 

 

temperature.

 

 

 

 

 

• Use the High or Extra High spin speed.

 

Load is wet at the end

•

Use high efficiency (HE) detergent to reduce oversudsing.

 

•

Load is too small. Small loads (one or two items) may become

 

of a cycle.

 

 

unbalanced and not spin completely.

 

 

 

 

 

• Make sure the drain hose is not kinked or clogged.

 

 

 

 

 

• Make sure the door is properly closed.

 

 

• Make sure all hose connections are tight.

 

Leaks water.

• Make sure the end of the drain hose is correctly inserted and

 

 

secured to the drain system.

 

 

 

 

 

•

Avoid overloading.

 

 

•

Use high efficiency (HE) detergent to prevent oversudsing.

 

 

 

 

 

• Excessive suds collect in recesses and can cause foul odours.

 

Has odours.

• Run cleansing cycles to sanitize periodically.

 

•

Clean the door seal (diaphragm).

 

 

 

 

• Dry the washing machine interior after a cycle has finished.

 

 

 

 

 

No bubbles are seen

•

Overloading may screen bubbles.

 

(Bubbleshot models

 

•

Severely contaminated laundry may not generate bubbles.

 

only).

 

 

 

 

 

 

 

 

 

 

English 

51

Troubleshooting

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Samsung WD75J6410AW/YL, WD85J6410AS/YL manual Troubleshooting
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WD85J6410AS/YL, WD75J6410AW/YL specifications

The Samsung WD75J6410AW/YL and WD85J6410AS/YL are advanced washer-dryer combinations designed to deliver efficiency, innovation, and convenience to modern households. Both models feature a sleek, aesthetic design that harmonizes with any laundry room while providing cutting-edge technology to handle everyday laundry needs.

One of the standout features of these models is their capacity. The WD75J6410AW offers a 7.5 kg washing and 4 kg drying capacity, while the WD85J6410AS boasts an 8.5 kg washing and 5 kg drying capacity. This makes them ideal for families and individuals who require substantial washing and drying capabilities without the hassle of separate appliances.

Equipped with Samsung's EcoBubble technology, these washer-dryers are designed to deliver outstanding cleaning performance even in low-temperature washes. The EcoBubble system generates bubbles that help detergent penetrate fabrics faster, ensuring effective stain removal while being gentle on clothes. This not only conserves energy but also promotes environmentally-friendly practices without compromising on cleanliness.

In addition to the EcoBubble technology, the models feature a Digital Inverter Motor, which operates quietly and increases durability while reducing energy consumption. This technology significantly lowers noise levels during operation, making them suitable for homes where quiet is essential, such as apartments or spaces close to living areas.

Furthermore, the WD75J6410AW/YL and WD85J6410AS/YL come with various wash programs, including quick washes and specialized cycles for delicates, woollens, and sportswear. The Digital Display provides a user-friendly interface that makes selecting programs and monitoring laundry straightforward.

Another key characteristic is the Smart Check feature. With this technology, users can diagnose problems via a smartphone app, allowing for quick troubleshooting without the need to consult the manual, ultimately saving time and effort.

Additionally, both models are designed with a diamond drum that features tiny water exit holes, which prevents damage to delicate fabrics while enhancing washing efficiency. The unique drum design ensures a gentle wash while removing dirt and grime effectively.

With a combination of advanced technologies, user-friendly features, and efficient performance, the Samsung WD75J6410AW/YL and WD85J6410AS/YL stand out as exceptional solutions for laundry needs, offering both convenience and reliability for any home. The integration of EcoBubble and Smart Check underlines Samsung's commitment to innovation, ensuring that laundry tasks are not just completed but done so with excellence and care.
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