troubleshooting and information codes

Information codes

When your washing machine malfunctions, you may see an information code on the display. If that happens, check this table and try the suggested solution before calling Customer Service.

CODE SYMBOL

SOLUTION

 

 

dE

• Make sure the door is firmly closed.

• Make sure that laundry is not caught in the door.

 

 

 

4E

• Make sure the source water tap is turned on.

• Check the water pressure.

 

 

 

5E

• Clean the debris filter.

• Make sure the drainage hose is installed correctly.

 

 

 

 

• The laundry load is unbalanced. Redistribute the load. If only one item

UE

of clothing needs washing, such as a bathrobe or pair of jeans, the

final spin result might be unsatisfactory and an “UE” error message

 

 

will be shown in the display window.

 

 

cE/3E

• Call the after-sales service.

 

 

 

• This occurs when too much foaming is detected. It is also displayed

Sd

while foaming is removed. When the removal is finished, the normal

cycle proceeds.(This is one of the normal operations. It is an error for

 

 

preventing non-sensing faults.)

 

 

 

• If the voltage of the supplied power is instable, the washing machine

Uc

will be paused to protect its electric devices.

 

• If the correct voltage is supplied, the cycle will resume automatically.

 

 

For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung Service Centre or local Samsung dealer.

calibrating your washing machine

Calibration mode

Samsung washing machine detects the laundry weight automatically. For more accurate weight detection, please run Calibration Mode after the installation. Calibration mode is done by following the steps below.

1.Remove laundry or any contents in the machine and turn off the machine.

2.Press the Temp button and Delay End button simultaneously, and press the Power button in addition. Then the machine turns on.

3.Press the Start button to activate “Calibration Mode”.

4.The drum rotates clockwise and counterclockwise approximately for 3 minutes.

5.When “Calibration Mode” is fiinished, “End(En)” appears on the display, and the machine automatically turns off. The washing machine is now ready for use

34_ troubleshooting and information codes

WF0702NC-02801E-03_EN.indd 34

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Samsung WF0700NCE/XEH manual Calibrating your washing machine, Information codes, Calibration mode, Code Symbol Solution
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WF0600NCE/XEH, WF0602NCW/XEH, WF0702NCW/XEH, WF0700NCE/XEH, WF0702NCE/XEH specifications

The Samsung WF0702NCE/XEH and WF0600NCE/XEH are two innovative washing machines that showcase Samsung's commitment to quality and efficiency in laundry appliances. Both models incorporate advanced technologies and features designed to enhance the washing experience while ensuring optimal care for garments.

One of the standout features of these Samsung washing machines is the EcoBubble technology. This innovative system generates bubbles that penetrate fabrics quickly, allowing detergents to work effectively even in cool water. This not only helps in energy conservation but also ensures that clothes are cleaned thoroughly without the risk of damage from high temperatures.

Another prominent characteristic is the Diamond Drum design, which features a unique drum structure that prevents fabric damage. The diamond-shaped ridges gently wash clothes while creating a soft cushion of water to protect them from harsh friction. This results in a more delicate wash that maintains the quality and lifespan of garments.

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The Samsung WF0702NCE/XEH and WF0600NCE/XEH also boast a user-friendly interface with a digital display and an intuitive control panel. This allows for easy program selection and adjustment, making laundry tasks simpler and more efficient. Additionally, the machines have a capacity of 7 kg and 6 kg respectively, allowing them to accommodate a significant amount of laundry in one cycle, perfect for average-sized families.

Energy efficiency is a key aspect of these models. They achieve high energy ratings, reducing electricity consumption while delivering high-power performance. This is complemented by a quiet operation feature, which minimizes noise disruption in the household, making them suitable for use at any time of day.

In summary, the Samsung WF0702NCE/XEH and WF0600NCE/XEH combine cutting-edge technology with user-focused design, delivering exceptional cleaning results while being gentle on fabrics. Their energy efficiency, innovative features, and practical capacity make them excellent choices for modern households looking for reliable and effective washing machines.
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