troubleshooting and information codes

Check these points if your washing machine...

PROBLEM

SOLUTION

 

 

Will not start

Make sure your washing machine is plugged in.

 

Make sure the door is firmly closed.

 

Make sure the water source tap(s) are turned on.

 

Make sure to press the Start/Pause button.

Has no water or not enough

Turn the water tap on fully.

water

Make sure the water source hose is not frozen.

 

Straighten the water intake hoses.

 

Clean the filter on the water intake hose.

Has detergent remains in

Make sure your washing machine is running with sufficient water

the detergent drawer after

pressure.

the wash cycle is complete

Make sure the detergent is added to the center of the detergent

 

drawer.

Vibrates or is too noisy

Make sure your washing machine is on a level surface. If the surface

 

is not level, adjust the washing machine feet to level the appliance.

 

Make sure that the shipping bolts are removed.

 

Make sure your washing machine is not touching any other object.

 

Make sure the laundry load is balanced.

The washing machine does

Straighten the drain hose. Eliminate kinked hoses.

not drain and/or spin

Make sure the debris filter is not clogged.

Door is locked shut or will

Make sure all the water in your drum is drained out.

not open.

Make sure the door lock light is off. Door lock light will off after

 

drained.

The drain pump generates

Check if the drain pump is blocked by flocks or dirt . Clean the debris

a strange noise.

filter to abate noise.

 

 

If the problem persists, contact your local Samsung Customer Service.

trou04 blesh ooti ng

troubleshooting and information codes _35

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