troubleshooting and information codes

Information codes

When your washing machine malfunctions, you may see an information code on the display. If that happens, check this table and try the suggested solution before calling Customer Service.

CODE SYMBOL

SOLUTION

 

 

dE

• Close the door.

 

 

4E

• Make sure the source water tap is turned on.

• Check the water pressure.

 

 

 

5E

• Clean the debris filter.

• Make sure the drainage hose is installed correctly.

 

 

 

 

• The laundry load is unbalanced. Redistribute the load. If only one item

UE

of clothing needs washing, such as a bathrobe or pair of Denim, the

final spin result might be unsatisfactory and an “UE” error message

 

 

will be shown in the display window.

 

 

cE/3E

• Call the after-sales service.

 

 

For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung Service Centre or local Samsung dealer.

calibrating your washing machine

Calibration mode

Samsung washing machine detects the laundry weight automatically. For more accurate weight detection, please run Calibration Mode after the installation. Calibration mode is done by following the steps below.

1.Remove laundry or any contents in the machine and turn off the machine.

2.Press the Temp button and Delay End button simultaneously, and press the Power button in addition. Then the machine turns on.

3.Press the Start button to activate “Calibration Mode”.

4.The drum rotates clockwise and counterclockwise approximately for 3 minutes.

5.When “Calibration Mode” is fiinished, “End(En)” appears on the display, and the machine automatically turns off. The washing machine is now ready for use.

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WF8602SF-02611E-03_EN.indd 34

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Samsung WF8502SFV/XEH manual Calibrating your washing machine, Information codes, Calibration mode, Code Symbol Solution
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WF8502SFV/XEH, WF8500SFV/XEH, WF8602SFS/XEH, WF8602SFV/XEH specifications

The Samsung WF8602SFV/XEH, WF8602SFS/XEH, WF8500SFV/XEH, and WF8502SFV/XEH models are part of Samsung's advanced washing machine lineup, renowned for their innovative features and reliable performance. These washing machines combine efficient washing capabilities with modern technology, all while maintaining user-friendly operation.

One of the standout features across these models is Eco Bubble technology. This innovative technology enables the machines to generate bubbles that effectively penetrate fabrics, ensuring a deep and thorough wash even in cold water. This not only helps in saving energy but also protects delicate fabrics, making it a perfect choice for households that need flexibility in washing options.

Another key characteristic is the Digital Inverter Motor, which promotes quiet operation and reduces energy consumption while maximizing durability. This motor adapts its power based on the load size, optimizing energy use, and minimizing noise levels, providing a more pleasant washing experience, especially during nighttime cycles.

The design of these models also emphasizes convenience, with a large capacity drum that allows users to do more laundry in one go. This is ideal for busy families or individuals, reducing the time spent on laundry. The washing machines also feature various washing programs tailored to specific needs, such as Quick Wash, which completes cycles in under 30 minutes for those on the go.

The user interface is intuitively designed, featuring a digital display that makes it easy to select settings and monitor cycles. Additionally, models like WF8602SFV/XEH come equipped with Smart Check technology, which allows users to diagnose issues via a smartphone app, making troubleshooting a hassle-free process.

Moreover, these washing machines incorporate a unique diamond drum design that minimizes fabric snagging while ensuring optimal water flow. This feature contributes to gentle washing, prolonging the life of your garments.

In summary, the Samsung WF8602SFV/XEH, WF8602SFS/XEH, WF8500SFV/XEH, and WF8502SFV/XEH washing machines stand out for their efficient washing performance, advanced technology, and user-centric design. They effortlessly combine functionality and innovation, making laundry less of a chore and more of a manageable task for modern households.
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