troubleshooting and information codes

CHECK THESE POINTS IF YOUR WASHING MACHINE...

PROBLEM

SOLUTION

 

 

Will not start

Make sure your washing machine is plugged in.

 

Make sure the door is firmly closed.

 

Make sure the water source tap(s) are turned on.

 

Make sure to press the Start/Pause button.

 

 

Has no water or not enough

Turn the water tap on fully.

water

Make sure the water source hose is not frozen.

 

Straighten the water intake hoses.

 

Clean the filter on the water intake hose.

 

 

Has detergent remaining in

Make sure your washing machine is running with sufficient water

the detergent drawer after

pressure.

the wash cycle is complete

Make sure the detergent is added to the center of the detergent

 

drawer.

 

 

Vibrates or is too noisy

Make sure your washing machine is on a level surface. If the surface

 

is not level, adjust the washing machine feet to level the appliance.

 

Make sure that the shipping bolts are removed.

 

Make sure your washing machine is not touching any other object.

 

Make sure the laundry load is balanced.

 

 

The washing machine does

Straighten the drain hose. Eliminate kinked hoses.

not drain and/or spin

Make sure the debris filter is not clogged.

 

 

Door is locked shut or will

The door will not open until 3 minutes after the machine stops or the

not open.

power turns off.

 

 

If the problem persists, contact your local Samsung Customer Service.

34_ troubleshooting and information codes

WF9904EW-02713F-01_EN_ErP.indd 34

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Samsung WF9904EWE/XEE manual Check These Points if Your Washing Machine, Problem Solution

WF9904EWE/XEE specifications

The Samsung WF9904EWE/XEE is a sophisticated washing machine designed to elevate your laundry experience. This model is part of Samsung’s premium line, boasting innovative technologies and features that cater to modern household needs.

One of its standout characteristics is the EcoBubble technology. This revolutionary feature mixes air, water, and detergent to create a foam that penetrates fabrics quickly and efficiently, ensuring a thorough clean even at low temperatures. As a result, users can enjoy significant energy savings while still achieving excellent washing performance. This technology is particularly effective on heavily soiled items, making it a versatile option for various laundry needs.

The WF9904EWE/XEE also includes a Digital Inverter Motor, which minimizes energy consumption by adjusting its speed based on the load. This not only reduces electricity usage but also decreases wear and tear on the machine, contributing to a longer lifespan and quieter operation. As a bonus, users can expect a reduced noise level during wash cycles, allowing for a more peaceful home environment.

Another notable feature is the Smart Control capability. By connecting the washing machine to a smartphone app, users can monitor and control their laundry remotely. This feature includes cycle selection, start time delays, and notifications when a wash is complete, providing convenience for busy households.

The washing machine offers a large drum capacity, allowing users to wash more clothes in a single load while saving time and resources. With various wash programs, including quick wash options and specialized settings for delicate fabrics, this model accommodates a wide range of laundry needs.

The design of the Samsung WF9904EWE/XEE is sleek and modern, featuring a crystal clear door that adds to its aesthetic appeal. The intuitive control panel simplifies operation, enabling users to navigate settings easily.

In summary, the Samsung WF9904EWE/XEE stands out with its EcoBubble technology, Digital Inverter Motor, Smart Control, and generous capacity. With a focus on energy efficiency and convenience, it redefines the washing experience, making it an ideal choice for discerning consumers seeking quality and innovation in their appliances.