Troubleshooting
Troubleshooting
Code |
| Action | |
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| • | Make sure the cold water supply hose is firmly connected to | |
4C2 |
| the cold water tap. If it is connected to the hot water tap, the | |
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| laundry may be deformed with some cycles. | |
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| Water is not draining. | ||
| • Make sure the drain hose is not frozen or clogged. | ||
| • Make sure the drain hose is positioned correctly, depending | ||
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| on the connection type. | |
5C | • | Clean the debris filter as it may be clogged. | |
| • Make sure the drain hose is straightened all the way to the | ||
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| drain system. | |
| • If the information code remains, contact a customer service | ||
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| centre. | |
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| Operating the washer with the door open. | ||
dC | • | Make sure the door is properly closed. | |
| • Make sure laundry is not caught in the door. | ||
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| Water has overflowed. | ||
OC | • | Restart after spinning. | |
• If the information code remains on the display, contact a local | |||
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| Samsung service centre. | |
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| ||
| Check the drain hose. | ||
| • Make sure the end of the drain hose is placed on the floor. | ||
LC, LC1 | • | Make sure the drain hose is not clogged. | |
| • If the information code remains, contact a customer service | ||
|
| centre. | |
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| Spinning does not work. | ||
| • Make sure laundry is spread out evenly. | ||
| • | Make sure the washing machine is on a flat, stable surface. | |
Ub | • | Redistribute the load. If only one item of clothing needs | |
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| washing, such as a bathrobe or pair of jeans, the final spin | |
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| result might be unsatisfactory, and an “Ub” check message | |
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| will be shown in the display. | |
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| Check the motor for operation. | ||
3C | • Try restarting the cycle. | ||
• If the information code remains, contact a customer service | |||
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| centre. | |
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