Code

Action

 

 

 

The electronic control needs to be checked.

 

• Check if power is supplied properly.

 

• If the information code remains, contact a customer service

UC

centre.

 

Low voltage detected.

 

 

• Check if the power cord is plugged in.

 

• If the information code remains, contact a customer service

 

centre.

 

 

 

High temperature heating check.

HC

• If the information code remains, contact a customer service

 

centre.

 

 

 

The Water Level sensor is not working properly.

1C

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

Check communications between main and sub PBAs.

AC

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

This message appears when you open the Add Door without

 

pressing Start/Pause. If this happens, do one of the following:

Press the Add Door to close properly. Then, press Start/Pause

DDC, ddC

and try again.

To add laundry, open the Add Door and input laundry. Close the Add Door properly. Then, press Start/Pause to resume operation.

 

The MEMS sensor is not working properly.

8C

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a local Samsung

 

 

service centre.

 

 

 

Check communications between the main and the inverter PBAs.

 

• Depending on the state, the machine may automatically

AC6

returns to normal operation.

• Turn the machine off, and restart the cycle.

 

 

• If the information code remains, contact a local Samsung

 

service centre.

Troubleshooting

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Samsung WW12K8402OW/ET manual AC6